Contact Big Island Hawaii Tour Guide

Contact Big Island Hawaii Tour Guide Support


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About: Change the way you see the Big Island with Shaka Guide. Get all the benefits of
a guided tour from an app! Along the way, you’ll get directions as you drive,
hear stories about the places you visit, and listen to Hawaiian music.



Big Island Hawaii Tour Guide Customer Service 💢

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NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Shaka Guide



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Big Island Driving Tours Guide Website

Privacy Policy: https://shakaguide.com/privacy-policy

Developer: Shaka Guide





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3 Most reported problems 😔💔

4.8 out of 5

Great with a few minor issues

2025-03-08

by Kgluchner

This was a great deal! We found sites that our friends who visit twice a year didn’t even know about. We did the bundle and we finished 2 of them and did parts of the other 3, it was still a great deal. I loved that we could take our time, skip what we didn’t want to see or spend more time in an area…we were definitely working on. Island time. My only complaint is that sometimes the audio would start, stop, and then restart so that got a little annoying. Not sure if it was a service issue or what, but we never got lost. The other thing is that I love that they included local music, but I wish they would’ve had more songs. I got sick of listening to the same 10 songs. Other than that it was a great informative way to spend our vacation. 🤙

Great app!!

2025-03-09

by KateB211

This app is so helpful with its stories and local legends. It takes you step by step they the area and because the tour is gps enabled, you’re able to take your time with the local sights and then pick back up right where you left off once you’re back in the car. When listening to the narrator tell the stories along your tour, you’ll feel like a local is talking to you. The only suggestion I have for improvement is the waypoints should turn colors once you’ve already stopped and completed them to help you keep track of where you have been. Overall, the best money we spent on vacation; there is no way we would know most of the history and legends that are dictated in each tour. If you’re traveling to Hawaii, make sure you download the app for your designated island(s) and get the individual tours. You won’t be disappointed!!

Good, but needs updating

2025-03-10

by Usmcjen

We love Shaka Guide! Definitely download the app for the island you’re visiting. You don’t have to do the whole tour, you can just hit play as you’re driving around where you want to go anyway - learn some fun facts and discover some things you might not have otherwise. This app, however, needs to be updated to reflect the latest conditions of the volcano. It discusses eruptions that have since stopped and does not reflect the eruption of 2021. Recommend updating those portions yearly.
I also wish the apps displayed on Carplay. Last, I wish they either had more Hawaiian music to play in the dead spots between talking or better integration with the user’s chosen music application (Shaka guide will interrupt my music, but my music app will not resume playing automatically when it’s done).




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