Company Name: Cedar Fair
About: The official, Kings Island app! Get more out of every day at the park with ride
wait times for your favorite rides, an interactive guide map that will help you
find the fastest route to any place in the park, easy access to your FunPix
photos, a complete listing of all the entertaining shows and events, including
show times, so you won’t miss a minute of the action. Buy tickets or store
your Season Pass on your phone and rec.
Listed below are our top recommendations on how to get in contact with Kings Island. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Kings Island. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Cedar Fair
by Ij2cool
This app is terrible. Good idea but terrible integration with website. So you purchase season ticket, you get vouchers. You then have to go to website to register? I then added Dining and Drink plans which again say only voucher . So I go back and forth between app and website? Why? I should never have to leave the app. On the website it shows my passes and shows they have dining and drink. On the app you can “store season passes here”. I did and when I click on them they say dining plan ,but nothing about drink plan. I then click add to my Apple wallet it does but they say no dining plan inside the wallet. I don’t know if this is true or a glitch (haven’t tested) on the crap app. I want to use “My Wallet “ on my watch to enter and pay for everything. That way I have nothing in my pockets. My watch of course syncs with my phones “My Wallet “ so if indeed the saved card doesn’t actually have both plans on it my watch won’t be an option and I will have to use my phone and use app or website. Crap App.
by Chessie-2101
We are in park (June 2019) and the info on the app is completely useless. Wait time for Drop Tower shows 10 minutes and we’ve been in line for 30 with the ride constantly operating (no shutdowns to account for the extra time). Waited in line for Backlot Stunt Coaster for 30 minutes (again it was operating the whole time) and the app said it was Closed. Map walking directions tried to take us through a place closed for construction. A nice feature add would be to tell us when the Skyline runs out of food, how many Coca Cola refill stations are closed, and which water fountains are inoperative. Cedar Fair needs to give the app and the park a little TLC.
by Seasonpasshokder6134
There is no way to adequately describe the horribleness that is this App. I am amazed that a company with as much resources as Cedar Fair would delegate app development and algorithms to what I can only assume is a 2nd grade intern. The only really useful thing the app has is season pass storage. The ONE thing people want to use it for, ride wait times is beyond useless and inaccurate. I’m talking 0 or 5 min wait on app equating to 90 min real time wait everyday, all the time never remotely accurate. Kings Island should immediately take down this app to further itself from utter embarrassment as well as the greater good of humanity.
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