Ritchie Bros. Reviews

RitchieBros itself is mostly functional, but it’s very irritating to not be able to search past selling prices easily.

About their functionality tests: The machines I was able to start did operate as indicated. None of the functionality tests for the excavators listed whether or not their thumbs where operational, and on 1/3 if the excavators that had thumbs they were not operational. About half to 2/3rds of the mini excavators had oil leaks that were both significant and obvious. No place was this noted in the in app description. Also, about 20% of the excavators and loader backhoes (not counting those listed as non-operational) wouldn’t start, so perhaps they were completely non-operational idk.

There’s really no substitute for checking the machines out in person.

Fantastic app easy to use and navigate very friendly customer service could not find anything to complain about the bidding process is made as easy as 1/2/3 it's that simple you can go to the Auction or sit in your recliner and bid away in the comfort of your own home I would recommend it to anyone who is looking for that new or used piece of equipment

Overall a pretty good app, but could use some modifications.

Need to revise app so that you can bid on timed auction items from RitchieBros and not have to log into the website.

Would be very beneficial if you could look up auction results in RitchieBros and not have to log into the website.

The watchlist function needs to be revised so that you can quickly delete items out of your watchlist without having to open the individual item up and uncheck it. It would also be beneficial to have a function where you could add items to your watchlist by either swiping right or left from the inventory or search screen.

RitchieBros works but not as well on my iPhone but not as well as my computer. There is no Auction Results in the mobile app which makes it worthless (compared to my lap top or desktop) to review past results when buying equipment! You search for past Auction results and it brings up furniture auctions. Sorry RB, you can do better!!!!

RitchieBros has the potential to be great but it needs to respect the audio output preferences of the user. When a user has Bluetooth headphones on and connected it needs to send the audio to those devices and not to the speakers of the device. Some people don’t want to have their bidding auctioneer audible to all and sundry.

This may be the most competent app to bid on larger equipment I have ever stumbled upon. It is easy to navigate and highly efficient. I can clarify that the experience was indeed one that I enjoyed.

Any app that does not allow autofill or pasting of credentials from industry password managers does not understand or take security seriously. Second, when you spend hours selecting items to watch, then enter the times auction only to find out your watch list is not carried over is useless, it’s not hard, ebay has been doimg it for years.

Look like after they get your money then you have to wait in line no signs to say come in here off the feeder had to go al the way a round just to be told o if you don’t need loader assent go ahead after I bought it no keys and some one has hit it with pic before and after looks like they have gotten too big and stop caring about the people that helped make them

I am constantly going to their website because RitchieBros shows I’m logged in but doesn’t remember my watchlist, purchases and priority bids. It would also be nice if you could actually participate in the live auctions from RitchieBros as well.

I’m often required to sign back into my account. My password is complicated and very long. Please fix the pasting option for the password field. iOS 12.4 iPhone XS Max

I enjoy RitchieBros , I even bought a skid steer through it last year! Thanks

Richie Brothers is great; fees are a little much, but if you buy something and need it ASAP they will help you all they can to get loaded during an Auction in progress. The Richie Brothers financing Team are awesome. Thanks

Awesome easy to use app!
Everything is great the only downside is it’s lacking add “share” functionality in item view!

It seems like a good app with one catch.
If you use a password manager you are unable to copy past passwords to the login field. When my password is 25 randomly chosen alpha numeric characters with special characters included the his it means I can’t log in to RitchieBros from my phone.

Super easy to bid online even for a novice.

App lags terribly and doesn’t pick up 80% of things I put on my watch list. Bad for business. This should be a priority in a time of doing everything in virtual reality I would think.

It works well for searching for equipment but that’s it. I can be logged in but will not save any watch listings. Also can’t actually bid from RitchieBros . I have to go to the website to do anything but a simple search.

App is very confusing. I am registered to bid. I have several items watched. When it comes time to bid, you have to find the right link buried on another page to actually start bidding. Not very intuitive.

Might be okay if you’re at the event and can see the item in person. But app does not show mileage, fuel, transmission and equipment configuration on the live bidding app. And minimal pictures and condition report needs work.

It seems as of an update the photos will not load. Tried multiple auctions close to the date of sale

Great real time interactive app for equipment auctions!