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About: Get started with daily learning to build skills for success. Access 5000+
bite-sized videos and achieve your daily learning goals with unlimited insights
from the world’s top universities, best-selling books, subject matter experts
and thought leaders.


 
  2024-03-07

Emeritus Customer Service 💢

Hard-to-find customer service info can be a red flag. Is Emeritus Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Emeritus Institute of Management Pte. Ltd.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Emeritus Website

Privacy Policy: https://insights.emeritus.org/privacy-policy

Developer: Emeritus Institute of Management Pte Ltd





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3 Most reported problems 😔💔

4.4 out of 5

Doesn’t recognize my user

2025-10-13

by Jjwst91

I’ve been using Emeritus on my desktop for a couple months now and I really like the UI. I just discovered the app and thought it would be great for watching my classes while on the train. Turns out it doesn’t recognize any of my credentials. What a let down... If the app is still in development then don’t launch it.

Why don’t you mention that…

2025-10-14

by MBtraveler

Why is there no mention that you can’t access anything without paying for a membership until after I’ve downloads the app AND registered and gave you my email address.

Then to play anything I have to subscribe and pay $99.

I’m not saying that I wouldn’t pay $99 or it’s not worth it but why make me register first.

Don’t make it free to download and app rest to have free use when it doesn’t. Mention the subscription.

I don’t know if I would like the app or not and I’m not paying $99 to test it.

Back handed motive.

2025-10-15

by Blabheudhiedhejde

Just let the video play. I listen and do my morning routine, it’s annoying to have to click to listen to the next video.

I am not going yo share your content unless I wanted to. Stop asking. Let the video play. Really annoying!

Other app has better usability.




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Why should I report an Issue with Emeritus: Online Learning?

  1. Pulling issues faced by users like you is a good way to draw attention of Emeritus: Online Learning to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Emeritus: Online Learning customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Emeritus: Online Learning.


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