Contact 3PLUS ELITE Support
Company Name: 3Plus International
About: 3Plus fitness bands track and record a variety of your everyday activities.
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3PLUS ELITE Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with 3PLUS ELITE. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact 3PLUS ELITE. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of 3Plus International
Read 8 Customer Service Reviews 😭😔💔
I am unable to log into my app. It says that they have sent me a link to reset my password. THEY HAVE NOT. I have been trying for 3 days. Cannot access my app to even change the date or anything on my device.
Keep getting login failure message and not able to rest password.
Can no longer log on. Tried to reset password several times keep getting log on failure please try again.
it not work
I am not able to get a new password and I can’t get my 3 pulse elitevhr that goes on my arm to work anymore
HORRIBLE APP!!! Save your $$$$
by TheRealDonDiesel
Had to give 1 Star because 0 Stars wasn’t an option. Whatever you do, DO NOT BUY 3PLUS PRODUCTS! I have owned a 3PLUS Elite for some time now and hate it!!! Not at first though. Initially it worked correctly, displaying text messages and other alerts such as email to my phone but that quickly ceased to happen. It’s also pretty inaccurate. Tech support was nonexistent and kept telling me that they were “working on it”. Well, it’s been over a year and this piece of junk still doesn’t function as stated. Despite this, they still send me emails wanting me to buy their next latest and greatest watch. Sorry 3PLUS, not a chance! You can’t even get the previous model to work right. Why in the world would I now buy the next, more expensive model? Seriously folks, if you see anything by 3PLUS....RUN AWAY. Pay a little more for something of quality from a REAL company that will work, not this junk, full of promises and wishful thinking. 3PLUS, if you read these reviews, I welcome you to change my mind by actually “putting your money where your mouth is” and fixing the problems. Till then, I’m telling everyone I know that even looks in the direction of your products to run away.
Save your money, buy a different product.
by TeeRyfic
This one was on sale so I made the purchase since the app had good reviews and it stated it was compatible with newer iPhones. Purchased this strictly to count my steps and have them applied to my iPhone health app.
It displays the correct time and date, but when it tries to load, it looks like the watch is trying to submit “0” steps with the date of Dec. 31, 1960 (or some year close to it). I reported it a few days ago through their app hoping to receive assistance and received no response.
Went to their chatbot, only to be advised they cannot chat with me so they’ll reach me via email. I received an email basically stating thank you for your message let us know if we can help you further, as if they’ve resolved my issue. No one has yet to help!
Tried to reach them through app support through their iTunes app listing, the page cannot be found.
Yes, it works as a watch but that’s the only value I see at this point. If someone were to help resolve the issue I’d still probably give it a good review. At this point, wasn’t worth my time or the money spent. Uncertain how it rated an overall review of 4.7 stars.
NO LONGER SUPPORTS APPLE HEALTH APP
by DaveH13
This is good cheap fitness tracker. When I first bought one of the trackers, the 3PLUS app did t support Apple Health, and that was fine. After a while, the app got an upgrade, and it started to support Apple Health, and that was awesome.
My work started doing a fitness program that gives us a discount on health insurance and it integrates with the Health app, and using this app filled in all the data I needed. My first tracker died, and because this app integrated, I bought a new tracker and life was good. With the 1.7.5 update, no 3rd party software is supported, and no sharing is allowed. I am really annoyed that they are still claiming that the integrate with Apple Health in the description of the app
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- If you are a 3PLUS ELITE customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using 3PLUS ELITE.
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