Société Générale Maroc Reviews

Société Générale Maroc Reviews

Published by on 2024-11-07

🏷️ About: The Société Générale Maroc mobile application is a convenient way to manage your bank accounts and perform transactions from anywhere and at any time. The app offers a range of services that simplify your banking experience, save you time and money, and give you more autonomy. You can access a public space without authentication and a secured area by activating your account. The app provides quick and secure access to your accounts with Touch ID or Face ID, and you can check your balance and history, make transfers, recharge prepaid cards, withdraw cash, pay bills, download bank statements, and order a checkbook.


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
56.4%

👿🤬😠 Negative experience
22.7%

🙄💅🫥 Neutral
20.9%

~ from Justuseapp.com NLP analysis of 2,964 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- The app has useful features that make transactions easy and simple.

- The app developers are working on updates to improve the app's functionality.



Read 24 Customer Service Reviews 👿🤬😡😠💢😤

4.5 out of 5

Crap

2022-05-22

This is a crap, nothing works as it has to be, just like France

Can’t add beneficiary

2022-06-23

Such a bad experience. This is blocking us from doing business.

An overdose of Frustration

2022-07-24

It took me forever to login to my account. SociétéGénéraleMaroc keep reloading and crushing every time you insert your entry data.

Another big issue is the inability to load the International internet Card from the main bank account. I will never be able to buy stuff online because I really don’t have time to move to the bank physically just for that. I really hope that SociétéGénéraleMaroc developers work more on these issues and fix these bugs that leave us customers in deep frustration and sadness to the point of anger and tears.

Primitive as our country

2022-08-25

First of all , I have never seen a mobile application for a bank that’s even the employer can’t understand it or even know how to use it , you already blocked my access two times , the agency can’t help me you’re Centre won’t get my calls nothing works properly with you , try to fix bugs in your app maybe you can add a face detection authentication or even a text msg or access with fingerprints

Cannot make transfer after to any beneficiary after last update

2022-09-26

After last update in which you introduced English language support I cannot make transfer. Please support to fix this bug ASAP

Bad

2022-10-27

Not working at all

Bad application for a bank

Missing features

2022-11-28

No face id

Bad bank at all

2022-12-29

I think i will change the bank for all the bad services. Also the apps in not work fine.

No support for iPhone X/XR/XS/MAX

2023-01-30

We are in 2019 and SociétéGénéraleMaroc still does not support iPhone X native resolution.

Another update and still no native resolution support and no Face ID/ Touch ID

Scroll down function doesn’t work

2023-03-03

Your application has a lot of bugs that need to be fixed, I try to scroll down to hit continue but it doesn’t allow me on every option, I looked on App Store in order to find an update but there is none, I am a loyal client to SGMA so please fix SociétéGénéraleMaroc !

Transfer money

2023-04-01

Take so long to send money from my saving account to other ☹️

Guys it’s 2020 and still face that kind of issues

2023-05-03

it says that my device is jailbroken but my iphone is not ! I can’t use it anymore 🤦‍♂️ any help ?

Authentification

2023-06-03

si seulement on peut s'authentifier avec des solutions plus sécurisées (Face ID et Touch ID)

Suggestion.

2023-07-05

it’s better if you can send Maintenance SMS to the customers.

Bad

2023-08-05

Very bad app

Language

2023-09-06

The application needs English to be perfect

Particulier

2023-10-08

Works like a charm

Very usefull app

2023-11-08

First things first I like the features, as well as SociétéGénéraleMaroc made things very easy and simple during our transactions via SociétéGénéraleMaroc . From the other side there is only one CON!! we need the notification feature in the next updates.
Keep up the good work

Bug fixes

2023-12-10

The new update still glitchi some times, also we need to transfer money from e-cart to the regular account, its will be great if you guys could implement this feature in the near future.

Suggestion

2024-01-10

Hello please add recurring payment.

😔😔😔😔😔

2024-11-14

Ça marche pas

Enfin !!!!

2024-11-14

The first bank in morocco, the last one lunch the application for customers!!!

Major bugs

2024-11-14

The SGMA mobile app is not as useful as I expected. I can not easily log into my personal account and it seems that I’m not the only consumer who’s dealing with this issue. On top of that, the “Mise En Disposition” service is not coherent with the ATMs since certain amounts are never available (150 MAD / 250 MAD etc .. ).

The costumer service is never reachable when we need urgent help. If you’re lucky enough to have someone after waiting for 30 mins, they wouldn’t even listen to you.. they just tell you to wait 48 hours when it’s the company’s fault.

If I’m writing this review it’s because I, as a consumer, care about SGMA. I advise you to take a close look at your costumer service, they’re ruining you business.

Abdul Wahed AlKooheji
2021-03-20

App is been down for nearly one week, I have no access to my account whatsoever, I visited a branch in Marrakech (aswak Elsalam) awful service and disappointing manager, I tired to withdraw money or transfer from one account to another account in the same bank but they refused to do so, he asked me to visit my branch, I explained to him that I need my money today and I can’t wait I till Monday for my branch to open, he told why didn’t you do it during the week while you branch was open, I don’t recommend Societe Generale Maroc at any level



Is Société Générale Maroc Safe? 🤗🙏


Yes. Société Générale Maroc is very safe to use. This is based on our NLP (Natural language processing) analysis of over 2,964 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.5/5 . Justuseapp Safety Score for Société Générale Maroc Is 71.3/100.


Is Société Générale Maroc Legit? 💯


Yes. Société Générale Maroc is a totally legit app. This conclusion was arrived at by running over 2,964 Société Générale Maroc User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Société Générale Maroc Is 97.8/100..


Is Société Générale Maroc not working? 🚨


Société Générale Maroc works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Pricing Information 💸🤑💰

**Pricing data is based on average subscription prices reported by Justuseapp.com users..



How was your experience with Société Générale Maroc? Post a Review




Features

- 24/7 availability for common operations

- Free subscription and reduced transaction fees

- Easy management of bank accounts

- Quick and secure connection with Touch ID or Face ID

- Checking balance and history of accounts, cards, and loans

- Making transfers between own accounts or to third-party beneficiaries in Morocco

- Recharging prepaid cards

- Making a cash provision from the phone that a beneficiary can withdraw card-free from any Société Générale ATM in Morocco

- Paying water and electricity bills and phone recharges

- Downloading Basic Bank Account Number (BBAN) and bank statements

- Ordering a checkbook

- Public space for convenient services without authentication

- Secured area for all features related to bank account management.

  Customer Service/Support
Developer:
Société Générale Marocaine de Banques


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