Plato app not working? crashes or has problems?

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I have a problem with Plato

Are you having issues? Select the issue you are having below and provide feedback to Plato.




⚠️ Most reported problems ⚠️

Login
36.2%

Not working
31.0%

Connection
11.0%

Something else
8.6%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Plato Problems 😠👌🔥

1) Too many people joining group games that are live and going offline causing all others to be trapped at the table and can’t leave and unable to start or play a new game because of the 3game/room limit.

2) Lack of an algorithm to separate preteens, teenagers, and adults into three categories.

3) Lack of a report option to use during group live games to report inactive players.

4) Lack of a feature to have a dial or something like that to where you can set the direction of the curve in table soccer.

5) Lack of ability to search for games.

  18 Reported Issues: 😵🆘🛟🚨📢

Xzy
2024-10-26

It opens up but wont do anything cant play or text people

Charan
2024-02-26

messages to my friends on Plato aren't getting sent and i am not getting the reply from them hope you fix this issuue

NAIF WALEED SAEM BAKOUBAN
2023-07-05

Dear Plato Support Team, I hope this message finds you well. I am writing to inform you about an issue I have been facing while trying to access games in the Social Lounge of the Plato app. Whenever I attempt to enter a game in the Social Lounge, an error message is displayed, stating, "Unable to start this game, please try again later." This error prevents me from participating in the desired game and enjoying the social gaming experience with other users. I have tried restarting the app and my device, as well as ensuring that my internet connection is stable. However, the problem persists. It seems to be specific to the games in the Social Lounge, as other features and functionalities of the app work fine. I kindly request your assistance in resolving this issue as soon as possible. I have been an avid user of the Plato app and greatly enjoy the interactive gaming community it offers. Being unable to join games in the Social Lounge is disappointing, and I am eager to participate and engage with fellow gamers. If there are any updates, fixes, or troubleshooting steps that can be provided, I would greatly appreciate your guidance. Please let me know if any additional information or details are required from my end to assist with troubleshooting. Thank you for your attention to this matter. I look forward to your prompt response and a resolution that allows me to fully enjoy the games in the Social Lounge once again. Best regards, [NAIF ] [ID IN PLATO: naifwalid]

Sam
2023-07-01

The plato app works and so do the games except for the bowling game. It keeps saying it couldn't finish loading. It's been doing this for 3 days and I've re-downloaded the app, force stopped and signed out but it the bowling game is still the only one that will not work.

Naif
2023-06-16

I’m having trouble accessing social launch on Plato. Whenever I try to enter the platform, I receive a message that I need to wait for one minute. I’ve tried clearing my browser’s cache and cookies and accessing the platform using a different browser and device, but the issue persists. Can you please help me resolve this issue? Thank you for your assistance. Best regards, Naif

Mary
2023-05-22

When I tap on the Plato App icon it doesn’t open. I tried restarting the phone and the problem persists. Any idea? Thanks

Imran Khalid
2023-02-11

the app keeps crashing 2 secs after i opened the the app. im afraid to reinstall it, because im not sure if my data were backed up or not.

Abigail
2023-01-14

I downloaded plato for desktop but it crashes all the time. help? i have windows 10 home

M-km60
2022-12-26

I removed and reinstall plato app, It recovered my plato ID and works fine but I don’t bave notifictaion functioning even I checked my iphone notificatioan enabled . How it can be fixed and is there anyone have this expreince? I’ve choos the Alow notification when inatall the app

Deanne Barley
2022-11-11

I did the last update and now i can’t message on games without it glitching and pauses often . If I delete the app and reinstall it will it fix the issue ? I don’t want to lose anything by deleting to go back and see it hasn’t helped matters

CEDRICK
2022-09-10

My plato doesn't working at all. When I click lets play,it just loading for the whole day

Funnydonkey69420
2022-09-05

When i open the app and click let's play it just keep loading and doesn't do anything and when i clear it and open again all it shows is a black screen. I tried uninstalling and reinstalling, restarting my phone, clearing my chache etc. But it just doesn't work.

Emily
2022-08-16

When I open the app it says there is no connection even tho I have WiFi. When I click on play nothing happens and at the moment I can’t play anything or do anything in general

Lala
2022-08-05

Everytime I open the game, the "lets play" portion keeps on loading. I tried re installing it again but still the same situation.

Pavan
2022-07-25

When I open the game and press let's play it does not work it's just keeps on loading but does not open please help me out

Noor Diana
2022-07-21

My plato isn't working. when i press the let's play. It took long and cannot open until now.

Zayne Snow
2022-07-18

I get to the let's play button, and then press it. And it just sits there with the loading circle and doesn't ever do anything else!

Emily R Thurlow
2022-06-10

I keep trying to open Plato, but it crashes and does not work.

Showing 1-18 of 18

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Common Plato Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Plato app on iOS and Android devices. Solve all Plato app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. Plato iPhone Issues and Solutions

  2. Plato Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Plato Team Inc, developers of Plato.


Verified email  

Contact e-Mail: hello@platoapp.com


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E-Mail: hello+googleplay@platoapp.com

Website: 🌍 Visit Plato Website

Privacy Policy: https://www.platoapp.com/privacy

Developer: Plato Team Inc.




About this app

Chill with your squad or make new friends while playing games and chatting at the same time. this app features private 1:1 messaging, group messaging, and lots of public chat rooms.  Join one of dozens of rooms and talk about your favorite movies, tv shows, music, or whatever else is on your mind. this app is all about connecting you with your friends or meeting new people.  this app is the best chat app with group games built around having fun with friends.  With 10 million+ people, you'll find your clique in no time.  No sign-ups, emails, or phone numbers are required!  Just upload a profile picture and get chatting.  If you have any suggestions, please reach out to us at hello@platoapp. com.  We'd love to hear from you.