Contact Fallout Pip Boy Support

by GreatGizzards

I was really excited to use this app but just like most things these days it doesn't work. I have tried everything. In fallout 4 settings I have the pip boy enabled. In the Xbox settings I have SmartGlass enabled for anybody. I checked the account that I'm logged into in the Xbox settings. I tested that my password was correct by logging into SmartGlass. I am able to connect to my Xbox using the SmartGlass app. When I try to connect on the pip boy app I select "Xbox one" and my Xbox appears with the correct IP address. I select it and login but it says it's unable to connect. I tried restarting the game like it suggests. I tried restarting the app. I tried restarting the Xbox. Unfortunately the troubleshooting is SmartGlass troubleshooting, not pip boy app troubleshooting. It only suggests to restart the router and if that doesn't work to default to factory settings on the router. I know it isn't the router because I am able to connect on SmartGlass, the networks are the same (my 5ghz ssid is different than my 2.4ghz ssid), and the IP address is correct. I really wish it worked but it doesn't so I can't give it more than one star. Please fix it Bethesda before I have moved on from this game.

by Dude Named Ben

It’s. a 5 star app but hitting 1 so disgruntled can know the fix. I also couldn’t connect and thought it was because. I have 100+ mods and run the script extender in Modmanager 2. What fixed it was the latest update on the steam version. F4SE (script extender) couldn’t be used so I waited 3 days for the update to be made to it. Once It was updated I ran it and on the first run Windows 10s firewall asked me for permission to run it on either a home or public network.

Choose HOME Network. All of a sudden the app worked! I had made it more “secure” earlier which prevented the app connecting properly. Also ensure it is enabled in the Fallout game menu and restart the game.

I hope this helps you

by Bruskyp

My pip boy for some reason in game will not display a screen, no clue why. But the mods i had downloaded never caused this problem, i only started noticing this when i downloaded this app, the app actually freezes anytime im outside of power(which thank god i always use power armor) and therefore my in game pip boy screen doesnt display when im out of power armor, but does when i am in power armor. Im able to leave and go back to the pip boy without issue, but it just shows up as a blank screen besides the very bottom row, to drop, favorite, etc. Im sometimes able to use the app to change gear out of power armor but that usually doesn't last for long. I’ll submit a ticket to Bethesda's website, so this has a greater chance of getting solved but anything you guys could do would be appreciated!