Contact 1Weather Support
Company Name: OneLouder
About: OneLouder develops apps such as TweetCaste and 1Weather, and mobile marketing strategies for other
mobile app developers.
Headquarters: Kansas City, Missouri, United States.
1Weather Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with 1Weather: Forecast and Radar. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact 1Weather: Forecast and Radar. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Verified email
Contact e-Mail: oneweather_ios@onelouder.zendesk.com
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Read 15 Customer Service Reviews 😭😔💔
This app sucks, the most horrible excuse for an app I've ever seen. If I wake up and want to find out the weather for today I have to open it and hit today, you better know what day of the week cause it gives you YESTERDAY'S weather. Can't actually find the weather it just gives unnecessary crap instead of the weather and GOD forbid you need to see the radar 98 percent of the time it don't work, and it takes several minutes to figure out it isn't working so you waste five minutes only to have to borrow someone elses phone to look it up on another weather app. I would say you should be ashamed but no one with this level of incompetence can act feel shame. If I need to know the weather I have to walk outside because this app can't even keep up with what day it is. Why would I need to know yesterdays weather. If I hit the app I need TODAY'S weather.
I cannot get 1 weather to go transparent I've tried all suggestions and none work. There is no the section in the appearance tab help
I cannot get 1 weather to go transparent I've tried all suggestions and none work. There is no the section in the appearance tab help
8:54 pm DeSotoTx says temp is 76. WRONG!!! It is 96! How can youbeoff by 20 Degrees ? Doesn't someone verify info. It was 103 depressione today. Will NOT use app again when you can't even get the temp correct!
For the past 2 weeks at least your radar has not been working correctly the posted time is usually an at the zero hour like 6:00 a.m. or 12:00 p.m. and it doesn't move even though it's in supposed it's not in place and the double lines which means it's supposed to take through and the screen is always green the whole screen is if it's raining everywhere it's been that way for at least 2 weeks now please fix this issue
What is going on with your weather app? The map is about a quarter of the size of the ad it's ridiculous you can barely see any of the map all you can see is the ad which is three times bigger than the map this past week.
On radar screen plus and minus buttons are blocked by button to choose radar type
Your app is still on. My phone how do I get read of it???? I don't KARE about the snow coming down.
The location emblem is way to large. 1/4 the current size would be much better
Only the installed factory version works on my phone. When you install updates, the app opens and then freezes and I have to go to settings and remove updates and reinstall the factory version on my phone. Please leave the factory version alone, updates don't work. Thanks
Do not show projected snowfall or rainfall amounts for days
Can’t get 1Weather app to accept new location tried many choices and it says “cannot find location”, what’s up with it?
Totally ruined your app
by 194922
I used your app for years and for some stupid reason, you decided to update your app and have completely ruined it. You removed the 12 week forecast, added stupid pictures and the list goes on. Obviously, you don’t read, or care about the reviews that your getting, because since your update, most of your reviews are negative, your app rating has dropped and people are dropping your app, like it has the plague. I’ve complained to you several times before this and get the same response, excuses, excuses and more excuses. I would think that by now, you would have got the message, that all of us are sending you in our negative reviews and tried to repair the damage that your update has done, but again you either don’t care about what, we the people that use your app think, or just don’t care about charging it. For months your radar was messed up, before you got it fixed, so getting you to bring your app back to what it used to be, will probably take years and I don’t know if I can, or will wait for that to happen. Maybe you should get rid of the people that update your app and start over. Thanks again for for ruining your app!!!!!!!!!
Broken unsupported app will not add locations
by Dale In TX
This developers newest version is over a year old they are definitely not supporting the app! Do not download or try to use and it definitely do not pay for the ad free app!!!!!!!! Adding locations is no longer connected to a database I can see from reading recent reviews and it’s happening all the way back to October 2020 and this is December 23, 2020 so the developer is no longer supporting the app I have the paid version and it used to be very good but the developer is no longer supporting it otherwise you want to see reviews back to October 2020 when the problem seems to first started! I try to even look for Houston Texas and it could not even find that city or any other city in the entire United States! I am sick of these paid apps that they no longer want to support anymore they went down the road of “Weather Bug” who used to have a paid appuntil they discontinued supporting it after less than one year after I paid for the app!
Byeeeee!
by AnastasiaBvrHsn
I've had the 1Weather app since 2017 and updated manually on rare occasions - I've never had any issues and recommended 1Weather to several friends over the years, and posting radar screenshots, as it's concise simplicity provided necessary info at a glance... well, last week I apparently made the mistake of updating the app, and what a mistake that was!... Big mistake! HUGE!
When it comes to data information, design is important -but fancy embellishments detract and distract. I suggest involving volunteers for User Experience -cuz the razzle dazzle or whatever happen has lost me as a fan, and by the looks of the reviews many others arent happy either - I suspect the '5' star bravados are internal people, their wording reads like a promo ad - nice try though, and that should be a clue if a company has to stoop to that level to counter negative User feedback/ratings...
With that said, how do I get the Old Version back on my iPhone 6???
Have a Problem with 1Weather: Forecast and Radar? Report Issue
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- If you are a 1Weather: Forecast and Radar customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using 1Weather: Forecast and Radar.
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