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I seriously don’t understand why this app is rated so highly. It’s pretty terrible from both a usability aspect as well design and maybe even coding. It never correctly shows you how many creators/artists you’re supporting. It’s high near impossible to change your tier level or cancel. It’s very confusing. There are parts of the app that clearly kick you out the website, which is fine, but sometimes you’re literally entering in the same information in the app just to be sent to a webpage with blanks! Looking for someone in particular? Good luck with that, since the search function isn’t good at finding people. One of the nice things about the app, is that you can actually download certain files. They remain inside the app to prevent you pirating out to the rest of the internet, which I completely understand. However, every time they change app, or change the website too I think, all your downloads disappear. Good luck finding them again! At least they’re slowly fixing app, bug by bug, to their credit. The app finally handles playing videos well. Turning your phone to horizontal and back during videos caused problems, but no longer. Still, the app is really not ready and seems like it’s stuck in beta testing. You’re better off just going to the Patreon website.

I recently signed up for a podcast on patreon. I normally listen to podcasts on stitcher as it’s a simple easy experience. But this one won’t show up for me On stitcher, so I have to go through the patreon app. Unfortunately the person I’ve subscribed to has 400 podcasts and the one I’m trying to listen to is one of the first. I can get to it by searching for it on a web browser. But when I try to play it through a web browser (on the official site!) the podcast literally stops every 30 seconds. However I also can’t get it to open in the app. I can find no search function for specific episodes in the app. No list function. No favorite function that would show me even the ones I favorite on this app. The only way I can tell to get to this podcast in this app is literally to scroll through a feed of 400 podcasts which only load 10 at a time. Am I missing something or is this seriously how this app functions? It doesn’t function at all? I can’t believe how much time I’ve already wasted just trying to get a podcast I payed for already to play. Definitely no functionality allowing me to message the creator either. I can’t believe this is supposed to be the official app of a platform supposedly about helping creators easily connect with their audiences.

I don’t know why this app has such high ratings either because it’s not functional. If I’m using the app on my iPhone I can put the video in the corner of my screen and watch my podcast while using other apps all day. Sometimes I just pause it and slide the video off the screen so I don’t lose my spot but I can start it up again very quickly. On my iPad I can’t use other apps while watching my podcast. Which doesn’t make any sense seeing how that feature was made available to iPads LONG before iPhones. Also, if I’m watching a video horizontally and I decide to change my device to the vertical position the whole video closes making me re start the podcast and finding where I was cut off. And there’s no way to get around it, I have to place my iPad in the position I want to view the video in and never move it until I’m done watching. It’s tedious and it shouldn’t be, sometimes I want to enjoy the luxury of a larger screen without having to travel with my laptop but the only working application you have is for the cell phone. Get it together because that last update didn’t fix bugs.