Contact Prince George s County Library Support
Company Name: Prince George's County Memorial Library System
About: The PGCMLS (Prince George's County Memorial Library System) app is your portal
to the library's services from your mobile devices. Check your account, search
the catalog, use your digital library card, renew items, check out ebooks from
OverDrive and get the latest recommended reads suggestions.
Prince George s County Library Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Prince George's County Library Website
Privacy Policy: https://www.pgcmls.info/479
Developer: PGCMLS Mobile App
3 Most reported problems 😔💔
Not very useful
by Luq07
They haven’t bothered to integrate the app properly with website logins. If you update your username/password from the default then you’re out of luck. You have to use your card number and pin. The website doesn’t let you add a pin but lets you change from your pin to a password. So bye bye to using this app once you’ve done that. There isn’t a workaround yet
Slow and slow
by RaynaPhillips
Trying to get this app to perform basic functions is tedious at best. Please re evaluate it and fix the issues. It could be a great tool if it worked properly.
A downgrade in every way (0 stars)
by Bobreally
Worst offense: You can't reserve items from the app even though the help screen says you can (and we could from previous app).
Next problem is that the user interface stinks and tons of poor programming. For example, sometimes to go back you hit "back" in the upper left. Other times you hit "close" in the upper right. And sometimes you don't go back to the screen you were just at. And most of the buttons on an item's page are inactive after going to see locations and then going back to the item page. And... I think you get the idea.
The app has been out for almost a half year and hasn't been updated even though there is obviously work to be done.
Have a Problem with Prince George's County Library? Report Issue
Why should I report an Issue with Prince George's County Library?
- Pulling issues faced by users like you is a good way to draw attention of Prince George's County Library to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Prince George's County Library customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Prince George's County Library.
