COTA app not working? crashes or has problems?

COTA Status

Last Updated on 2024-09-23 by Circuit of The Americas

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Summary of COTA Problems 😠👌🔥

- App crashed continually during the actual race

- Pedal bike drivers were reckless and dangerous on the Nike Long walkway

- Logistics were a nightmare

Have a Problem with COTA - Circuit of The Americas? Report Issue

Common COTA Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot COTA app on iOS and Android devices. Solve all COTA app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

COTA iPhone Issues and Solutions

COTA iOS app crashes, not working, errors
COTA iOS app network issues
COTA on iOS has black/white screen

COTA Android App Issues and Solutions

COTA has errors/crashing/not working
COTA server network connectivity issues
COTA has black screen

COTA iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever COTA app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix COTA app crashes or not working on Iphone (iOS):

Close and restart the COTA app on iPhone
Update COTA app to the Latest Version for iOS
Uninstall and reinstall COTA iPhone app
Update your iPhone to the latest iOS version

Fix COTA on iPhone unable to connect to server/internet connection issues::

To resolve COTA network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix COTA black/white screen (blank screen) on iPhone:

Follow the COTA iOS app troubleshooting guide Here →

COTA Android App Issues and Solutions

Fix COTA not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent COTA app issues:

Force Stop the COTA App
1. On android, goto "Settings" » click COTA app. » click "Force Stop".

Update COTA to the latest version on PlayStore

Clear COTA App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "COTA app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch COTA.

Fix COTA unable to contact server/ COTA internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click COTA » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got COTA » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch COTA on android.

Solve COTA black/white screens issue on Android:

Follow the COTA android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Circuit of The Americas, developers of COTA.

About this app

Easily navigate this app with a GPS map, find entertainment areas and points of interest, get answers to frequently asked questions, receive live schedule updates, take part in scavenger hunts and more. Make your visit to Circuit of The Americas more enjoyable with event info no matter where you are on-site! The this app App is your personal event guide in the palm of your hand.