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Company Name: Properly Inc
About: Are you a vacation rental owner, home-sharing host, or property manager? Need a
tool to manage your turnover cleanings? Properly is a mobile app to schedule
cleanings, show cleaners how to stage and clean a listing, get photos and damage
reports, and find great cleaners used by other hosts when your cleaner is not
available (in select countries).
Features for Hosts / Owners / Managers
•
Schedule cleanings from your Airbnb.
Pro Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Properly Visual Checklists. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Properly Visual Checklists. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Properly Inc
Verified email
Contact e-Mail: [email protected]
Read 3 Customer Service Reviews 😭😔💔
Stay away !!!!
by RachelRut
I thought this was going to be amazing.
But as it turns out, they don’t have a way of writing a bad review on a cleaner. I hired one of the cleaners and she washed my floors and it was so sticky that I got stuck to the floor when I walked in. (She didn’t dilute the detergent with water). And she also left early and didn’t finish the job and said if I wanted her to finish, I had to pay her more as that is considered more like a detailed job. And it was clearly stated in my CHECKLIST.
As a homeowner, I should be able to write a negative review as other homeowners should be able to read it and hire accordingly.
When I emailed customer service, she basically advised me to just cancel my membership. That is not ok.
Will NOT use them again.
It is not working in my iPhone
by Silvia Llanos
I only use this app because my Clients require it. I have been waiting for an answer from the technical team for a month now. For some reason the job list doesn’t show on my main screen. It only
Shows the list for the jobs scheduled the following week. The customer support don’t know yet what the issue is.
Bad support
by Lynnie802
I have been using this app for 5 mos. having loads of troubles with duplicate entries on a property I removed during the first month of use. It is sucking up a ton of my time clearing out the bogus entries. Submitted ticket. It has been nearly two weeks and the issue still isn’t addressed. Seems like they don’t have enough tech support. This is not a free app. I expect better service.
Have a Problem with Properly Visual Checklists? Report Issue
Why should I report an Issue with Properly Visual Checklists?
- Pulling issues faced by users like you is a good way to draw attention of Properly Visual Checklists to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Properly Visual Checklists customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Properly Visual Checklists.
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