Password Manager app not working? crashes or has problems?

Password Manager Status

Last Updated on 2018-01-17 by XIONG TING

I have a problem with Password Manager

Are you having issues? Select the issue you are having below and provide feedback to Password Manager.

Read all Solutions

Fix Now in One Click

👨🏻‍👩🏻‍👦🏻‍👦🏻
1 User reports:
App has problems

User reports 1

⚠️ Most reported problems ⚠️

Not working

100.0%

problems reported in the last 24 hours

24 hour clock ⏰

Have a Problem with Password Manager -Privacy Lock? Report Issue

Common Password Manager Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Password Manager app on iOS and Android devices. Solve all Password Manager app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Password Manager iPhone Issues and Solutions

Password Manager iOS app crashes, not working, errors
Password Manager iOS app network issues
Password Manager on iOS has black/white screen

Password Manager Android App Issues and Solutions

Password Manager has errors/crashing/not working
Password Manager server network connectivity issues
Password Manager has black screen

Password Manager iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Password Manager app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Password Manager app crashes or not working on Iphone (iOS):

Close and restart the Password Manager app on iPhone
Update Password Manager app to the Latest Version for iOS
Uninstall and reinstall Password Manager iPhone app
Update your iPhone to the latest iOS version

Fix Password Manager on iPhone unable to connect to server/internet connection issues::

To resolve Password Manager network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Password Manager black/white screen (blank screen) on iPhone:

Follow the Password Manager iOS app troubleshooting guide Here →

Password Manager Android App Issues and Solutions

Fix Password Manager not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Password Manager app issues:

Force Stop the Password Manager App
1. On android, goto "Settings" » click Password Manager app. » click "Force Stop".

Update Password Manager to the latest version on PlayStore

Clear Password Manager App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Password Manager app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Password Manager.

Fix Password Manager unable to contact server/ Password Manager internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Password Manager » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Password Manager » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Password Manager on android.

Solve Password Manager black/white screens issue on Android:

Follow the Password Manager android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at XIONG TING, developers of Password Manager.

About this app

So you only have to remember one single password to unlock the whole passwords. Password manager can make all your passwords in one app, which is locked with one password. ANY passwords can be saved here: Emails, Notes, Bank Account, Credit Card, ID, Passport, Social Security Number, Insurance Card, Facebook, Twitter, Google, Amazon and many many more!!!