University of SUBWAY® Reviews

University of SUBWAY® Reviews

Published by on 2024-10-11

🏷️ About: The University of SUBWAY® is a free online training tool for SUBWAY® franchisees to use to help train their employees. SUBWAY® restaurant owners worldwide can use this tool to assign courses and quizzes to employees to take on their tablets and mobile devices.


     


Overall Customer Experience 😎


👿🤬😠 Negative experience
74.4%

🙄💅🫥 Neutral
13.7%

😎👌🔥 Positive experience
12.0%

~ from Justuseapp.com NLP analysis of 458 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Very helpful and educational

- Extra courses available for anyone to use

- Fun and easy to use



Read 28 Customer Service Reviews 👿🤬😡😠💢😤

1.7 out of 5

Won’t open

2022-05-30

UniversityofSUBWAY won’t even open on my phone

Fix it

2022-07-01

Online training is not the issue. It’s fun and easy and simple. But UniversityofSUBWAY layout is horrible, it signs you out every time you try to enter UniversityofSUBWAY , it has a horrible load time. I walked away from my phone to help a customer for two minutes and it restarted my course. Videos take to long and are frankly annoying. I can do every quiz and test without using a video but they are still required to finish a course. Three courses were due on the 30th but I didn’t finish because of the constant logging out and horrible setup. Can’t expect employees to actually do this when you guys don’t listen to the reviews. At least make log-ins savable. . .

Slow

2022-08-01

UniversityofSUBWAY is slow as your poopy

Subway is an awful place to work

2022-09-02

UniversityofSUBWAY is exemplary of how subway treats its employees

This gave me significant pain

2022-10-04

There are just so many tedious and broken things about UniversityofSUBWAY. Such as being logged out every single time you go to the Home Screen, your progress not saving on some courses, etc.

waste of time

2022-11-04

i’ve been an employee for a while now, and i know everything i need to know. why am i being forced to waste my time “learning” everything i already know?

Cannot log in

2022-12-06

Cannot log in. Keep getting the message “Third Party Login failed”. I can’t find any other way to contact tech support so please contact me when you see this review.

Buggy

2023-01-06

The material was struggling to load and I had a lot of issues trying to get things done on UniversityofSUBWAY .

Bug

2023-02-07

I finished the course, however in the system, my boss said it says I didn’t do it, so if I get let go because of this, ill be so annoyed

Absolute garbage

2023-03-11

Doesn’t let me get on the courses and it will erases any progress that I made on it after getting off.

I am having trouble

2023-04-09

I’m having trouble of logging in I don’t know how to log in or do I just wait or something

Buggy

2023-05-11

Every time i try to log in it crashes

Keeps rebooting

2023-06-11

The layout is complicated. I also keep getting kicked out the lecture and it makes be start over.

garbage

2023-07-13

i’d rather drag my balls over a mile of tar and glass than use UniversityofSUBWAY ever again. it’s not worth the bonus. it’s not worth the knowledge. it’s not worth being held at gunpoint and being forced to do it. if anyone wants to work for subway and want to know the worst part. this is the worst part.

Hate

2023-08-13

I hate this job & UniversityofSUBWAY . Also,,,, you are supposed to be clocked in when taking these classes, so don’t be fooled.

I can’t do it no more

2023-09-14

Everytime I open UniversityofSUBWAY I just hear shrill cries for help

Unhappy

2023-10-16

For some reason after you log into UniversityofSUBWAY and then log out it doesn’t go back to the sign in screen. It just automatically logs in the last person to use UniversityofSUBWAY . We use an iPad for our employees to do the classes and the only way to completely log a person out is to delete UniversityofSUBWAY and reinstall it We have never had this issue until recently.

More functionality

2023-11-16

This is a decent app when it comes to taking tests (I use it for my new employees a lot) but it does absolutely nothing for managers... We can't assign tests or even check the progress of our employees without first making them sign in. Give us full functionality so we can utilize this tool more successfully.

The app seems fine but..

2023-12-18

Every time I log in, I get logged out upon re-opening UniversityofSUBWAY , very annoying.

Very Useful

2024-01-18

Every employee and franchisee should have UniversityofSUBWAY on their phone. It’s very helpful and educational. I love the extra courses that are available that anyone can use in everyday life.

The tests are now a requirement and let me say a few things..

2024-12-16

One hey I’m Alden I work at subway Ellerbe.
Two so far I bloody despise UniversityofSUBWAY the interaction with the assignments is terrible and time consuming it took me 30 minutes to figure out I need to drag a bloody circle onto an answer with no prompt then to add on to that UniversityofSUBWAY is so buggy when dragging it that it doesn’t realize where I’m dragging it.
Next thing the bloody sound effects are horrible I’ve only finished the first assignment and I’m already wanting to peel my skin off cause of how bad it is like why do the weird sounds and for the last part of lecture 3 where it does the weird BOSS ROUND bull crap no just no I’m a gamer I feel so much cringe from that no just no thank you.
Oh and when in the hell do we ever ask every customer hi what’s your name??? I’ve never asked that to a customer no manager I’ve ever seen has done that not even the district managers as far as I’m aware have done that it’s weird unless the customer is a regular customer I would never ask their name cause that’s Weird. OOOH and another thing please fix the answer for online orders. If a customer says oh I’m here for an online order. You never say “oh here you go Mr/mrs bla.” You ask “what’s the name for the order?” Cause literally anyone can walk in and see the online order and be like I’m here for an online order and you say “oh here it is Mr/mrs bla“ they will literally walk out and the real customer will walk in like where’s my sandwich.. jeez I’ve only worked at subway for about 2 years why the hell am I doing this? But ill update this review once I finish all assignments... for now god no.

Anyone up for COD?

2024-12-16

COD

Just let me watch a video and take a test.

2024-12-16

Making the courses all interaction based was a terrible idea. They take way too long to get through, it’s a downright waste of everyone’s time to make employees listen to stupid sound effects and watching 100 9 second videos, it’s not helpful just extremely time consuming. Just show us a 3 minute video and give us the test...

Sign Up?

2024-12-16

Where do we sign up? I can’t log in without a account so where do I make one? I’m a Subway employee but I didn’t have a inch of ACTUAL training so I really need this.

Flunked

2024-12-16

Will not let me log in

Why😭

2024-12-16

Kill me now...

Nice to have, but missing some key features

2024-12-16

It is nice to finally have an app to take courses, but there is no "curriculum" option for employees to see which courses they need to take in the SAP 2.0 curriculum like there is on the desktop site. Also, several of the manager training courses in UniversityofSUBWAY are not accessible in UniversityofSUBWAY (it says to take them on the mobile app) which defeats the purpose of having them in UniversityofSUBWAY .

.

2024-12-16

Very nice



Is University of SUBWAY Safe? 🤗🙏


No. University of SUBWAY® does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 458 User Reviews sourced from the Appstore and the appstore cumulative rating of 1.7/5 . Justuseapp Safety Score for University of SUBWAY Is 13.9/100.


Is University of SUBWAY Legit? 💯


No. University of SUBWAY® does not seem legit based on our analysis. This conclusion was arrived at by running over 458 University of SUBWAY® User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for University of SUBWAY Is 29.7/100..


Is University of SUBWAY® not working? 🚨


University of SUBWAY® works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with University of SUBWAY®? Post a Review




Features

SUBWAY® restaurant owners worldwide can use this tool to assign courses and quizzes to employees to take on their tablets and mobile devices.

The University of SUBWAY® is a free online training tool for SUBWAY® franchisees to use to help train their employees.

Download the University of SUBWAY® app today! Users must have a valid SUBWAY Partners™ login to access the University of SUBWAY®.

Mobile data usage charges may apply, check with your mobile service provider for details.

We recommend usage on WiFi only, to avoid potential extra data usage charges that you may incur.

The app is localized in 8 languages (English, Spanish, Portuguese, German, French, Chinese, Korean, and Turkish).

• Access to the courses assigned by a restaurant owner.

• Get push notifications for course assignments.

  Customer Service/Support
Developer:
Schoox, Inc.

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