Contact RepairShopr Lite Support
Company Name: Servably, Inc
About: RepairShopr is your all-in-one platform for managing your repair shop or similar
business. Our (Lite) app enables you to take payments from the field!
If you
use our Worldpay integration or Square Register you'll be able to swipe payments
fully integrated in our app so you don't have to do any double data entry.
RepairShopr Lite Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Servably, Inc
Verified email ✔✔
E-Mail: android@repairshopr.com
Website: 🌍 Visit RepairShopr Website
Privacy Policy: https://www.repairshopr.com/privacy-policy
Developer: Syncro
3 Most reported problems 😔💔
👎🏻
by Harkamaan
New update messed up payments through square. Reader won’t connect. Says reinstall point of sale. No fix
Doesn’t even log time correctly.
by Mrbipolarjerry
There is quite a bit of feedback on this app but one huge drawback that I discovered is that when updating notes on a ticket even though there is a “minutes spent” portion, once you saved the notes you may as well have left it blank. This has led to Techs getting chewed out for supposedly being lazy and not putting in as much work as others. Only to find out that they are using the app while doing field work and that time not being logged at all on the platform. Which in turn also skews billable time! This has cost my company money and made good techs suffer for no reason. This app needs a serious overhaul and bug fixes desperately. It has great potential, but Definitely stay away until they fix it! Just use the web GUI.
Wasted potential
by Romkslrqusz
This app has the potential to be incredibly useful in so many ways, but falls flat at every turn.
For example, the barcode scanner takes you where you right where you need to be - but in a ticket, for example, your worksheets will become completely jumbled up and out of order.
If you’re editing a text field in that ticket, the app slides it underneath the keyboard so you can’t see what you’re typing. When committing communications notes, there is no ability to put in line breaks.
You can’t even cleanly process payments/invoices in a similar way to how it works on a computer, so this app requires its own training to operate.
This app would be miles better as a wrapper for the mobile site, retaining the main menu/barcode scanning functions for easy navigation.
An opportunity for improvement over the mobile site would be enhancement of signature collection, since that can be a little fiddly in a mobile browser.
Have a Problem with RepairShopr Lite+? Report Issue
Why should I report an Issue with RepairShopr Lite+?
- Pulling issues faced by users like you is a good way to draw attention of RepairShopr Lite+ to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a RepairShopr Lite+ customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using RepairShopr Lite+.
