Contact Karrot Support

by Gottcashap

Hi I only rated one star bcuz I can’t rate what I can’t use. I have an iPhone with a hairline crack on the screen that somehow managed to make it impossible to use apps that have that stinking pop up to don’t allow or allow something in the middle of the screen that will not go away unless you choose an option. Ok, now, I have run into this problem before and i put a suggestion in the rating section of the app and next thing ya k ow, it was fixed, so that’s why I’m doing this. I’ll change it later if I’m able to use Karrot so don’t worry. Anywho, my touch screen has about a 1 inch area straight across it that is no longer receptive to touch. That being said, when I am able to continuously turn my phone between portrait and landscape modes, I can get around it. It affects the keyboard too so it definitely makes things difficult and makes everything take longer. It’s very frustrating and I know it isn’t your fault but please make your app have the ability to change orientation freely and make my life easier so I can use your app and give it a better rating! Thanks

by By Maddie

I would like to use the app, but every time I try to sign up, it says that it “can’t access my location” and to “try again later”. However, every time I “try again later”, it delivers the same message. I’ve turned on and off my location service, deleted and reinstalled the app, restarted my phone, etc. Nothing. If this is an issue that can be troubleshooted, then I would still be totally open to using the app. But for now, I have to delete it.

by 떡볶이국물

It leeps saying “we can’t access your location” when I can clearly see the dot of my location on the map. Which means my phone is working fine but somehow app is not detecting the location.

Why cant you just “set” the location manually? Why does app has to detect the location when the service is not even stable?