Logi Circle Security Camera Reviews

I’ve had the camera for a while now, power shuts off and it’s nearly impossible to connect again. Seriously, I’m been “searching for the camera” for weeks now.

UPDATE - I’ve also just discovered that in addition to smart location still turning itself off, it also keeps automatically turning on LogiCircleSecurityCamera Analytics option. So make sure you keep unchecking that option multiple times a day if you don’t want your personal analytics data sent to Logitech.
Their change log is right in that this update seemingly fixes the login issues. But smart location is still turning itself off just as frequently as when this whole thing broke back in the June update. Makes smart location still mostly useless. Have tried logging out of all devices and the web, deleting LogiCircleSecurityCamera , reinstalling. Also has an annoying feature where the list of devices for smart location keeps growing with multiple copies of the same devices. How much longer is LogiCircleSecurityCamera going to stay broken? It used to be really good prior to June.

Just bought 4 of the these cameras because of their design and they fit most of needs. App however is very in thoughtfully created. It's does not have neat features that Nest or Arlo provides. To begin with it does not allow you to turn it on or off by certain schedule. I have to turn it on and off if I don't want to use it when I am home. A simply idea that circle tech team just missed. For all four cameras I have to apply the same settings individually. It would be nice to be able to control all cameras in the system through one interface. Multi camera pan randomly picks a camera that will have largest view. I should be able to select what camera gets the largest view. More over the viewing pan is very poorly designed. Overall, I am giving it one star because LogiCircleSecurityCamera lacks basic functions. Camera itself is good except the speaker crackles very bad.

I’ve tried logging in 35 times without success. With a rash of recent car thefts and break-ins in my neighborhood I’d like to be able to see what set the alert off and not spend 10 minutes attempting to log in. This used to be a good set up but since the new update it’s absolutely awful and there’s no point in having it if I can’t actually see what is setting the alert off.

Following up after several “remove LogiCircleSecurityCamera and reinstall” chats with support. It’s still AWFUL. Nothing has changed, I still have to log in and that takes me to another page which doesn’t log me in, and I do this 15-20 times before I give up. Latest request from support was to go to settings in the Logi circle app, go to help and submit a diagnostics report. If I can’t log into LogiCircleSecurityCamera I can’t submit a report, thanks for the help.

Following the latest update to LogiCircleSecurityCamera , it continually logs me out. There is no monitoring at this point. If the cameras trigger an event, you constantly first have go through the entire log in and validation process before you can view the cameras! I’m assuming this is a new method of forcing users to pay for the monitoring service instead of the standalone user camera monitoring. After purchasing several cameras I now have to start over and will be tearing them out and replacing. Complete waste of money and time.

UPDATE: Now I can’t even log into LogiCircleSecurityCamera to view the cameras. Opening LogiCircleSecurityCamera requires a log in. After logging in, LogiCircleSecurityCamera restores to the section asking to log in again. This just repeats and does not allow actual log in. I cannot describe the disappointment and total anger that I spent so much money and time on these cameras. Avoid and try anything but these!

I'm glad to see that Logitech is continually making updates and adding features. However the last firmware update has cause the cameras night vision to turn on and off repeatedly in a completely dark room. We use the cam as a baby monitor, but currently we had to shut off the night vision because it would turn off about 5-10 secs after it would turn on; and repeat. Each time making a clicking noise in the room. The camera hangs from the wall above the crib, just as it did before the update. I've tried rebooting and even a full reset with re-adding it to the account. Nothing changed. So it must be your update and it's probably server side as I believe that's how you control turning on the cameras night vision. It's not a decision the camera itself makes.
Please fix it, we want to like the camera again.
Lastly, I want to say thank you for removing the 3 min timeout that rendered the cam useless as a baby monitor.

I purchased this camera because of its compatibility with HomeKit. After using the camera for a day with HomeKit only (and no issues) I downloaded LogiCircleSecurityCamera to tweak some settings. Hours later I opened the Home App and noticed that the feed would not load, opened the Logi Circle App and the feed was working in App. I changed the settings back to default in the Logi Circle App to see if one of my changes had caused the issue but that didn’t fix it. I unpaired the camera from the Logi Circle App and HomeKit then paired it back for a week and it worked all week. I then paired the camera back to the Logi Circle App and within hours the feed in the Home App was no longer working. LogiCircleSecurityCamera breaks the camera’s HomeKit compatibility. I would not recommend this camera if you want to use it with HomeKit and the Logi Circle App, it only works with one or the other. Hopefully Logitech will fix this, if not I will be returning the camera and deleting LogiCircleSecurityCamera .

Update 23 may 2017: camera has turned into utter garbage. Went down a week ago and has not worked since. Tried resetting it back to factory default & setting up again but nothing works. First it says the cloud servers were down. Then it's trying to tell me I don't have an internet connection when I clearly do. Lowering my rating to 1 star. Do yourself a favor and get a different camera. This is not built to last.

Update 22 December: With every update LogiCircleSecurityCamera seems to get worse and worse. My camera now goes offline for no reason at least 5 times a day. Downloading of clips is still broken. If you are contemplating buying this camera don't do it. I only still use it because I doubt I'd be able to resell it for any money.

Been a logi circle owner for about a year. I just recently bought an arlo q camera to replace it and I gotta say I couldn't be happier. Wish I just would've got it from the get-go. 7 days of free recording vs the logi circles 24 hours. It's a no brainer. Plus it's much more customizable and supports IFTTT. Logi circle works well but there's just better options out there with more features. The logi circle is definitely not worth the $200 I spent on it.

I have an iPhone 6s Plus with IOS 14.2 with the updated Logitech Circle 2 app. I am unable to open LogiCircleSecurityCamera even after shutting my phone off and then rebooting. I am also unable to erase LogiCircleSecurityCamera from my iPhone. I’ve tried to erase it from the home screen it has an XE press it it disappears but it’s not deleted. When I go to LogiCircleSecurityCamera Store to download it has the open indicating that it never deleted in the first place. I’ve tried to delete it from my list of purchased apps end it only gives me the option to hide not to delete. I’ve also tried to delete it from going to settings general to iPhone storage and then scrolling down to LogiCircleSecurityCamera tapping it and hitting delete and confirming delete. It still will not delete. I’ve even gone to settings then to screen time then to add content and restrictions and made sure that I enable the delete app option. So bottom line LogiCircleSecurityCamera is totally useless unless I can fix this. The camera cost me $150 and I cannot use it since my phone updated to 14.2 iOS. I would love it if logitech would read this and contact me to help me fix this.

The features of the camera and app are great but the camera feeds takes forever to load. If you have someone knocking on the door you can’t immediately view the feed as it takes time to load. I have to log in on a computer to the Logi Circle site and get better response and load times there than through the application.

It seems that when you view the live feed, you are not streaming the feed directly from the camera, instead you viewing the feed that is being streamed to a Logi Circle server. It would be better off updating the application so that when you view the live feed you are pulling the stream straight from the camera and not from a Logi Circle server.

Reviewing past recordings is the same result; loading times take forever.

We use this as a dog camera, and it's great. Yesterday, I left work in the middle of the day to go untangle my puppy, who had chewed up her towel and gotten the strings wrapped around her neck. So it's a handy little device. But this new app update is complete garbage. The constant notifications are driving me insane. It's literally sending me notifications at least once a minute, but they've been totally still and napping for hours. Alert me when there's significant activity; not when the dogs are simply breathing. I don't want to change the settings; because if they're actually doing something (like chewing), I want to be alerted that moment, so I can tell them to stop. And the "person detected" feature is both creepy and inaccurate. Not a happy camper.

A must have app if you’re using a Logi Circle camera. I have the Logi Circle2 and love the camera. I also like it does’t broadcast 24/7 and only records when there is movement. That saves on internet usage. LogiCircleSecurityCamera needs some work though. The live feed gets frozen if you are running LogiCircleSecurityCamera in the background and then open it again. You have to force close LogiCircleSecurityCamera and then reopen EVERYTIME you open LogiCircleSecurityCamera . The other issue is with the Smart Notifications. You are only able to geofence your phone and not multiple phones using the same account. If I’m home I won’t get notifications of movement which is nice and expected of any camera being used in 2018. But if I’m gone and my wife is home with her phone connected to the camera I will get notifications of movement. The Nest camera and app allows multiple phones to be synced. That way everyone only gets notifications if ALL phones are not within the geofence area. If they add this functionality and improve LogiCircleSecurityCamera stabilization I would give this 5 stars and tell everyone I know to buy one of these.

Echoing what user bellyhanglow said, the so-called security improvement shipped by a recent update has made the usage MUCH worse. Unlike that user I have been able to login and view my subscription videos on my multiple cameras BUT I find I am often astonished by a “requirement” to login AGAIN and sometimes that happens shortly after having viewed the cameras without any device pauses or downtime’s. I also occasionally get bounced back & forth between browser and app with login failures but I have found a method of short-circuiting it after it begins. Users should NEVER need to debug apps!
If indeed there is actually any improved security it has come at the price of stupendously fragile connection now.
If the connections don’t become stable I cannot imagine that I will renew my logi circle subscriptions when they come up for renewal in a few months.

First off, which is obvious from the moment you open it…it only works in landscape. I get that the video is 16:9, that doesn’t mean I want to turn my phone sideways automatically. A more elegant solution would be to move the UI below the video playback area when holding in portrait. I don’t need detail, I need to see a preview to determine whether or not the notification I’ve received is important.

Speaking of notifications. Smart locations work intermittently, and often deliver false positives such as when you are home, or when light changes drastically. Sometimes, you get nothing. Meh.

LogiCircleSecurityCamera will often hang and refuse to update, forcing you to quit. The camera will still be viewable via HomeKit, etc.

PROS: with the subscription, you can create up to five zones, via completely customizable shapes. This was perfect for me, as I live on a very busy street and need to focus on areas on our property, vs the usual busy traffic and pedestrians.

CONS: although the zones have helped reduce the noise and bombarding of notifications, I’m still getting “likely detected” notifications for zones (even though I specifically only selected the zones for notifications, not outside zone activity). This means that motion is detected near, but NOT INSIDE the zones and is notified still. What is the point of the zone feature I am paying for then??? I have a bus stop and busy side walk in front of my home so there will always be “person/motion likely detected” notifications clogging my phone. It’s very difficult to discern if it is a true threat or not.

^ Please fix or provide a toggle option for this!

Why not find bugs before deployment? Had to uninstall and re-install to get app to work again after last update. C-mon guys your supposed to be the legendary web cam developers. Everything should be seamless and polished. Why can you not seek forward while zoomed...nobody thought of that? The one thing that drew me into buying the camera was seeking quickly through the each motion detected event quickly. Why not seek fast option for each activated sequence? You guys are developing apps like amateurs. I have faith that you will surpass my expectations in future versions. Right now I will settle

1. Adjust playback speed, skip ahead 10 sec or scroll function. I spend too much time moving the slider over an inch waiting it to load sliding another inch waiting to load over and over until the whole footage has been reviewed.

2. Times to be alerted. I don't need to be alerted when I am home. Could it be scheduled.

3. The daily brief is nice but misses many things. What's wrong with including all scenes

I will write another review as this cool little cam evolves.

The camera has been working very reliably for 1.5 years, running 24/7. I have had no issue using either the Logi app or HomeKit. Now, Logitech just enabled HomeKit Secure via firmware upgrade (note: it renders the Logi app obsolete and they warn you clearly to that regard). Big thank you to Logitech for enabling a new HomeKit feature on a 1.5 year old camera. I was waiting to see who was moving on HomeKit Secure to make my purchase decision, and now will very well add another Circle to my collection because they chose not to penalize existing customers. Maybe Logitech learned something after years of dismal customer support. That’s called customer retention. A rare feat in the tech world today.

Continuous live feed makes this camera awesome! It now works really well as a baby monitor. When reviewing monitors these days, a lot of the reviews care little about a battery, but you need to be able to move the camera around the house without a cord if your gonna use this as a baby monitor. The battery does well enough for me. 4-6 hours depending on use. It has a save battery option but no telling how helpful it is to use. Video quality is definitely good enough and the night vision works great. LogiCircleSecurityCamera is pretty simple and easy to use. Options like being able to take a photo while watching a live feed is cool. Love the FREE 24 cloud storage. PLEASE don't change that feature. Huge selling point for me! If after 24 hours I haven't downloaded it, I probably don't want it anyways.
This is a 5 star app and video monitor in my book!

This is a very good product. I have it running 24/7. Notifications issue need to be fixed, why! If you use LogiCircleSecurityCamera on two different mobiles, the mobile notifications won't work on both mobiles 📱 but it will send notifications to one of these connected mobiles, but still you can enjoy the HD resolution. Make sure you have a steady internet connection for a faster recording loading as the camera with slow connection might take longer to load.
Tip: for dark night recording, please install strong light sensors outside this will extremely help your logi security camera to record a better and higher resolution at night.

All my respect to Logitech Products 👍

Got two camera for Christmas. They’re easy to set up and have a good selection of options. I look forward to see what options will be added.

I have both cameras on 5G at home and they work great. Notifications come about 30 seconds after an event. The person identification works great. My main use case is to watch my home’s windows and entrances. The IR settings are great too, but only seem to come on when the camera needs it.

As far as landscape view only, as others have commented, it would be nice if the controls of the camera turned to portrait while keeping the camera full screen. In my case, one window is watching a vertical range and another is horizontal. It has been fine working with the sideways view for now but it would be nice to have the option to set the camera as portrait-view in my settings.

Does not work with home kit for me, but LogiCircleSecurityCamera works well enough that it is not an issue. It initially connects to the camera and gets the feed, then says camera not responding.