Are you having issues? Select the issue you are having below and provide feedback to Ourtime.
- Technical issues logging in
- Customer service not always helpful
- Too much flexibility for women
- Men have to pay for the service
The app keeps rejecting my phone number. It is the same as when I first joined in 2022. I have tried everything but nothing works. I can’t even find a good phone number for OutTime to talk to someone.
The app keeps rejecting my phone number. It is the same as when I first joined in 2022. I have tried everything but nothing works. I can’t even find a good phone number for OutTime to talk to someone.
Everytime I sign in on our time it won't accept my phone # to verify
Cannot access my site
I also reported links aren't working since their recent 'upgrade'. Unfortunately, their support team is non-existent so they did nothing but send a canned response. Almost a month later and they still haven't fixed the issues. Luckily I found out before I renewed my subscription.
Website wont open. My iMac says the website can't be opened by "Safari". Hadn't had any trouble before. A recent contact probably thinks I am ignoring her . Paid up until October, request a refund. Investigating other sites. This has been going on for four days.
Message wont open
I reported a problem with Ourtime links having stopped working after the last site software update. There has been no resolution from your I.T. support group. This is virtually the ONLY site I have problems with. I am sure I am not alone in this. You have a serious problem which needs to be resolved. I will cancel my membership if this situation is not fixed.
Site has always had issues. Just signed back up last night and cannot do anything. getting messages however and cannot even respond. Payment went thru with flying colors, you would figure right. Not even using my phone for this.
As of this morning, Ourtime no longer shows the names/profiles of people who have viewed me. Nor do profiles contain the "I am looking for" column. What is the purpose of these (to me) unhelpful changes?
I am unable to pick up the site for 2 days. Has the site be taken down and no longer working?
why i can not sgn in, all is in french
app won't open up on my phone or desk top. Can't edit delete reviewed members.
Cannot open messages. Keeps saying retry.
Cannot log in since yesterday. What is the problem?
I have paid to join this. I spend more time trying to get into the app than I do on it!! The only time I'm seem to be able to get in is midnight onwards! Absolutely horrendous site!
I can't seef my text messages got through.When I write and send there is always a red background, what does this mean
Absolutely awful. Completely unacceptable. Site just won't let me in. Sends me lots of messages but I can't open site.
In Ireland. I could log on for couple of days through outlook. Cannot download app in Ireland. Paid subscription for 3 months. Now i cannot get the site on phone or lap top. I cannot even get to log on page. Please can i cancell subscription. Can someone get back to me
Why is it taking so long to respond to click on on messages,I have an Amazon tablet?
I have paid for the Our Time and can't open it. Why?
Why can't I open the site if I have a subscription?
Verification button doesn't work at all. Cannot log into site!
Is there a reason I can no longer get into the site?
Is there a reason I can no longer get into the site?
I cannot open the Our Time nor the Match website. I have paid for this and can't use it because I can't open it. I already talked with 2 people and they couldn't figure it out. Sharon. taylormasonkyle2@redacted
Why can’t I access the connect feature?
CHANGED FORMAT----INFO IS NOT ACCESSIBLE
I changed my password successfully but it says they will send me a code to continue then it won’t let me
Cannot access my subscription on phone
Complete guide to troubleshoot Ourtime app on iOS and Android devices. Solve all Ourtime app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at People Media, Inc., developers of Ourtime.
Whether it’s marriage, romance, friendship or companionship—we want to help you find that someone special to celebrate this time of your life with. Our unique focus is on celebrating this time of your life, and helping you find the quality connection you’re looking for. If you choose to subscribe and make an in-app purchase, payment will be charged to your iTunes account, and your account will be charged for renewal within 24-hours prior to the end of your subscription. Auto-renewal may be turned off at any time by going to your account settings in the iTunes Store after in-app purchase. Our Time is the #1 dating app for mature men and women, with a simple mission: To help singles in their 50s, 60s, and beyond spark meaningful connections. We review every profile and every photo to help ensure the best quality of matches for you, and we’ve completely redesigned our App with the focus on simplicity. There’s no better time than now to go from wondering who’s out there to discovering someone wonderful. This is your time, so wait no more! Privacy Policy: app. com/v3/features/privacypolicy Terms & Conditions: app. So join now, and find that connection you’ve been looking for! Go from wondering who’s out there to discovering someone wonderful. o Tell your story. In addition to being the best dating app for people over 50, we’re also safe and easy to use. We’re here to help you every step of the way. It’s easier to use and easier to personalize your profile for better match-making! Current subscription starts at 37. 99, and one-month, 3-month, and 6-month packages are available at a discounted rate. (If you don’t choose to purchase a subscription, you can simply continue to use this app.