Contact Descartes Mobile

Contact Descartes Support


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About: Descartes MobileLink Delivery extends Descartes world-class routing and
scheduling systems to the field, guiding your drivers through their day, and
completing the final link in the chain of custody through accurate Proof of
Delivery. Drivers begin their day by reconciling items prior to departing
their depot, making certain they have all they need.


 
  2025-03-13

Descartes Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of The Descartes Systems Group



Verified email ✔✔

E-Mail: mobilelinkandroid@descartes.com

Website: 🌍 Visit Website

Privacy Policy: https://www.descartes.com/privacy-center/commercial-relationship-privacy-policy

Developer: Descartes Intl.








3 Most reported problems 😔💔

2.2 out of 5

App has more issues than a narcissist

2023-07-19

by Mr.Grinch907

Too many issues to list but here’s a few, loads orders that you skipped, some days the app won’t let you load your route, routes don’t always close at the end of the day so you have to manually close them via calling dispatch.

Worst app ever

2023-10-19

by Driver1ccna

My workplace started using this app it’s the worst it will route trucks to cross paths in the middle of the route to deliver to the same place or close to it instead doesn’t consider traffic as part of anything doesn’t consider weight it will route backwards from what common sense should be and have us drivers carry 30,000lbs around until last stop of day instead of making that the first stop to drop all the weight to save fuel and time wear and tear on truck just a excuse for someone not wanting to do there job here punch deliveries in a app it knows best!!!! Haha

Not as good as it could be

2023-04-14

by Baelfageoff

With this last update, they have somehow manage to make this app less intuitive. Now I have random screens popping up throughout the day telling me that I have route updates. Then I have to click through 3-4 screens to get back to the home menu. Just what I need everything I need to status a wo. Spending an extra 20 seconds clicking through more screens every time I open the app. See “dumpster fire” in the dictionary.


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  1. Pulling issues faced by users like you is a good way to draw attention of Descartes Mobile to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Descartes Mobile customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Descartes Mobile.


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