HSL Avis
Publié par Helsingin seudun liikenne on 2026-05-04🏷️ À propos: With the HSL app you can buy tickets for Helsinki region public transport, find the best routes and get targeted traffic information. In the HSL app you will find e.
Expérience client globale 😎
🤬 Négatif
89.7%
😎 Positif
10.3%
🫥 Neutre
0.0%
HSL est li dangereux ou arnaque??
HSL ne paraît pas sûre d’après les données disponibles.
10.3/100
HSL est li fiable?
HSL ne paraît pas fiable selon notre analyse.
10.3/100
Lire 10 Service client avis 😠💢
3.8 out of 5
Difficult connection
par JPL33SUDOUEST
I receive the message Unable to establish a connection... even I am logged in and the others parts of the app are working... Version 490
Nice but the worst
par Gabriel Rigby
Can’t pay real ticket in emergency but you need to registrate, give all the data as possible, and you can’t pay multiple tickets at once, and there’s no fast integration of Apple Pay. Lame
Nonsense strong authentication!!! just wanna pay and buy my ticket
par Ican Think You Should Too
Why make it hard? Its my money and i will use the ticket on my phone so noone cant use it anyways!
Doesn’t work
par Aime Les MAJ
The application doesn’t work with an iphone 7 and IOS 11.2.6 or it is writte that is work with IOS 9.2
Ei toimi
par Avisdo
Ei toimi
Impossible to buy ticket
par Helmikku
I am visiting Finland and coming from abroad. No SMS verification code is sent and thus I cannot use the app to buy ticket.
Can’t buy ticket as I am a tourist
par CavBones
You need to authenticate as a Finnish and as a tourist I cannot buy ticket without authentication.
Worst app ever !
par Jano06370
Registration takes ages. Down all the time. I finally bought my tickets at the station.
Did you consider usability ?
HSL not working without WiFi
par Bourricot74
Can’t do anything without WiFi since a week even the website doesn’t work HELP
Impossible to buy tickets
par Qwebi
Visiting Helsinki on August 12, I downloaded the app to buy tickets, but it was not possible, the app was not working. Hopefully there is still machines to buy tickets on tram stop.
HSL est li dangereux ou arnaque?? 🙏
HSL ne paraît pas sûre d’après les données disponibles.
Score de sécurité JustUseApp pour HSL : 10.3/100.
Cette évaluation se base sur notre analyse NLP de 119 avis d’utilisateurs.
Combinée à la note moyenne du store de 3.8/5.
Analyse de sécurité
70.6% des utilisateurs disent que l'app est sûre 👍
70.6%
21% des utilisateurs disent que l'app est risquée 🚨
21%
8.4% des utilisateurs ont des inquiétudes ⚠️
8.4%
HSL est li fiable? 💯
HSL ne paraît pas fiable selon notre analyse.
Nos modèles NLP estiment la fiabilité. Score de fiabilité JustUseApp pour HSL est 10.3/100.
Cette conclusion se fonde sur l'analyse de 119 avis d’utilisateurs.
Quelle a été votre expérience avec HSL ? Poster un avis
Caractéristiques
With the HSL app you can buy tickets for Helsinki region public transport, find the best routes and get targeted traffic information.
In the HSL app you will find e.g. single, day and season tickets for both adults and children.
Journey planner tells you e.g. the best route and the ticket, which is needed for the route.
In addition to tickets, there is also a journey planner in the HSL app.
In the HSL app, you can also see up-to-date transport information for the areas and lines you have selected.
Contacter le support
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Helsingin seudun liikenne
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