Field Nation Reviews

FieldNation has a ton of bugs and every time they release an update more bugs appear with no fixes to old bugs. They remove simple features like being able to copy and paste a phone or tracking number sent through messages. They also have drastically reduced what you can do in FieldNation so you get redirected to a mobile site. Right now, just the bugs I’m experiencing: App randomly logs me out, app is claiming I need a background check and the company said everyone is getting that error, when completing “tasks” I get a pop up system error, it’s laggy and sometimes won’t refresh unless I force close FieldNation . It never copies the address the first time when you click it to open on Google maps, so you have to switch back to FieldNation and click it again. Among others. Most of those glitches have been around for months if not over a year.

Application has gone from bad to worse. It's used for the purpose of making money however you work harder today and make less than he did a couple of years ago the company that makes FieldNation more about Volume of work orders I could care less how much money each one who generates. And does not care about the people out doing the work as long as they get revenue in the end. As long as I get there 10% they are happy. At the same time they nickel and dime The people that are doing the work and change the rules day by day and they are not necessarily fair to the person doing the work and in order to gain access back to the program do you have to agree to them or you can finish your job and collect your revenue. Which in return upsets The person you had the contract with that you are out doing the work for. Which in return give you a bad name out in the field.

Their system is a joke, it’s ran like a school girls pact club ever changing as their minds change about things that are not important or relevant to the industry. They will not notify if you have been assigned a job that was one of the 43 routed jobs daily they send you, but no worries, they’ll def let you know when a job was assigned to someone else, bc that’s more important. Don’t expect to get on here and get to work. You gotta have a lot of patience to get your first assignment and it might be a year before it happens. So don’t expect to be making money right away. On top of that they allow some buyers to not pay you until the jobs is completed plus a 45 day admin period they place on the jobs. Bc we all like to work without pay as well. If these protocols are what you see fit by all means, oh and you aren’t allowed any emergency’s or you’ll get a public strike on your profile, if you call off a job for any reason it should be bc your dead, and I garunteed the metrics will still be marked even then. Shame on you for showing up dead last Tuesday.

When I first joined Field Nation it was better. They still had the 10% fee but they would pay every Friday for work orders completed during the week prior. Now they introduced this “terms” stupidity that can take over 45 days to get paid for a job I’ve done today. In addition now they offered the option to charge another 3% fee to get your funds sooner. So essentially they are charging the life line of their business 13% as fees if you opt into the second tier. Total JOKE!! I called and tried to negotiate the 10% down to 8% and they wouldn’t budge. I told them I wouldn’t do as much business as I was on their platform and I’ve held to my word to 1 year later. I charge a lot higher fees then the regular technician because of my experience and background. The only time I do jobs on Field Nation is when a company calls me asking my availability and the only platform they use is Field Nation. If it wasn’t for that I’d close my account and never look back. Horrible platform and a rip off to the lifelines that provided them revenue.

It’s a great app for work but don’t expect a payment for almost a month after you finish your work. It used to be that once the orders are approved you would be paid the very next Tuesday or Friday. Then they updated to only Friday payments which was a hassle because only if your work order was approved by Friday you would get paid the next Friday. Now they have added another 14 days waiting period. So lets say you happen to work on Monday and your project manager miss the Friday deadline to approve tour order then you have to wait another 14 days-after approval and wont get paid until the Friday after that. So thats like a month before you get paid. Good luck paying your bills and cost out of your pocket for a month before any money would be paid. They keep increasing wait time and commission they take and this is how they treat their workers. Thinking about going back to workmarket since you don't have to pay commission and you can get instant payments after work is completed.

They give minimal support to the workers and usually favor a the buyers.

There are so many fees. On the base level, if you do $1000 worth of work, 11.5% goes to Field Nation. Because you worked and earned $1000, you have to pay FieldNation $115 to do so and you make $885. If you make $100k you’re paying FieldNation $11,500.

They’ve incorporated top tier to get preferred status as well. So even if you’re an excellent tech that can provide great service to their companies, you have to pay more to see those work orders. Basically, you can lose more money to get preferred status. Which for me, means I just don’t use field nation as much.

The companies that hire through Field Nation are mostly middlemen, which means 2 or 3 companies are getting paid before you do, which means most don’t want to pay a decent rate.

As a contractor you have to pay for your tools, insurance, transportation, have no benefits (medical, dental, 401k, sick time, vacation) and your tax bill is serious. I’d hate to see the number of workers that have gotten in a bad situation with the IRS, because of these apps. I know I did. So pay all that, go climb ladders, get covered in insulation and get put in difficult situations just to pay 11.5% or more to field nation.

An example would be when I am checking new work posted I go to notifications in FieldNation . When I click on a new work order and view it I cannot just go back, I have to start all over and perform three steps just to get back to the same area.

Another counter productive item is when items are assigned it creates another notification. If a work order isn't assigned to you it shouldn't even be visible. In field nation if a work order is assigned to someone else you are unable to open it. With that being the case why show assigned work and waste notifications.

Assigned work orders should be automatically removed rather then have a tech waste time searching through them.

The interface doesnt have an easy way to search a certain provider for work orders or really any type of search feature. FieldNation could be so much more with a little tweaking and adding a few things here and there.

If a work order is placed as a bundle you cannot make a counter offer on it. Things as simple as that should always stay the same. I will go back an forth with providers they ask me to submit a counter I say its placed as a bundle I cannot, and around and around we go.

We at Protech appreciate all the work you send our way. When ever there is a dispute with a customer you always resolve it, but I do have 3- issues that no other platform does. 1- Hard Starts were and should only be used on certain circumstances IE: Bridge calls, customer staying late or arriving early and CRT. Turn-ups involving multiple people and or other people involved in that peculiar job. 2- your 10% which is well deserved should not include expenses, you don’t deserve 10% of what I request for travel. I maintain, fuel and insure all our vehicles. 3- you OAI Insurance , we at Protech are completely insured and except all liability's That’s why I gave you 2-stars only. We make you a lot of money for a small business but we are not a 1- man crew using Uber, which I personally seen. 10% of any wages is not in dispute it’s all the exters you charge. I have all insurance and Business paper work. Before you respond which I hope you do. Check the income Protech provides. Thank you sincerely, John Daly President

I have been on the platform for over 3 years now. When they fix one issue usually another appears immediately, and this has been consistent the whole time. They keep raising fees… I have a COI for FN, however because they did the 3 w-2 employees they kicked it out of the platform. I keep the insurance to remain professional, while they keep f.ing us on the fees. They clearly focus on the “buyers” and care much less on the actual service providers. After most upgrades I have to re-add the “Types of work”, “tools” and “skill sets” to my and my guy’s profiles enough times to need either a f.ing discount or compensation. If you are not an established service provider with a decent list of clients, that will be detrimental to exposure.

There was an update over year ago that made it a pain in the rear to manage my technicians. Luckily they fixed that about 2 updates back. If I was not at my PC and on the road I COULD NOT accept work orders for my technicians. If I tried it would assign it to my tech profile. So I would have to do a shout out to get eyes on it, or wait until I was on a PC web browser.

They are always raising fees with no incentive to companies that do a large volume of work through the platform.
FN if you are reading this… give us a F.ING discount on your % after a certain volume of work. Because, there is 0 incentive to not go direct.

Field nation has been wonderful straightforward and just absolutely on top of making sure technicians have what they need just a support from them is awesome👍 Now on the other subject is the customer your doing the work for. So let me say this about one I had to deal with called interweave I got job sites from them that required a spotter so I brought my spotter and we both had to contact this customer for directions on a few things that weren’t in the work order. My spotter/worker tell me hat the customer is asking him if he will go work for him directly and he will give better pay this is called (POACHING) and just plain out disrespectful for any person or company. I soon came to find put this was not the first time. So I tell everyone please be careful with that company.

You add fees and take a cut now. Im sure people need to make $ who support this. Field Nation should pay all fees and have your own fee to a client when a worker accepts it.. I have worked on your team tasks and people you select make no sense. People who do not work! I ended up doing the work of a second person who did not know how to use a screw driver. Field nation should cater to me not me to you. Eliminate, penalties, fees and allow for a happy work environment not this slave type feeling I get every time I view a W/O. I also think there is a no penalty option for walking away from un-reasonable expectations or treatment. In regards to paying for drug and or background checks. You want me to take on certain tasks you pay this upfront!

Aside from 2 items listed below, it’s a great app. However, synchronization is off by a good bit, so that accurate time-and-GPS-stamped check-in’s are “iffy”.

Second, their messaging feature is setup backwards, so that your comments show-up (small labeling) as yours, BUT under the RECIPIENTS name and photo. It makes communication and documentation very difficult and disjointed. NEVER should that be the case. Their comments should show with their name & profile pic, THEN, it should show who its directed to. Right?

Your name, your icon, your comment. Simple.

Otherwise, placing a persons photo next to someone else’s comment—in a comment by comment format, defeats the purpose of simple, at-a-glance identification of who said what, & in what order. It is, in fact, misleading and confusing.

Aside from these things I like it.

BTW: I think person’s with positions called out in FieldNation anywhere, including the SOW, should be reachable by phone via hyperlink AFTER the job has been assigned to you. Remember, the apps purpose is to facilitate the timely and professional completion of jobs, right? I shouldn’t have to shuffle through papers or apps to find and dial a contact.

So. There you have it:
My “2 cents worth”

I believe it did. Had a good fortune picking up 30+ work orders or ATM maintenance. It’s required a lot of driving around to several different locations trying to close out a work order at each, struggle with not being able to find or see my photos when I close out the work order because it is on the selected photo setting that it wasn’t on before and I’ve never been on before. This was more than just an inconvenience it delayed getting to work orders in to be processed days. Required hours until it was probably discovered that there was a setting for photos selected versus all. This is not a harsh review only knock it down from 5 to 2 stars. Could’ve been worse.

Since notifications and messages are equally regarded, it is unclear when a message comes in because there are always notifications about work orders (regardless of whether these work orders have been assigned to me). Perhaps this is just a matter of changing my notification preferences. If so, then please advise. It would be helpful to be able to distinguish the tone for a message notification versus a work order notification. Also, profile privacy settings had to be done on a Windows computer because the section did not render properly on iPhone or iPad.

I’ve been using FieldNation for about 3 years and it has helped immensely . I have emailed about issues with my notification and profile for a long time now with no resolution. After the last update I now have a new set of issues such as notifications and messages not populating as well as the notifications counter for FieldNation never going down. Currently it’s stuck on 10 notification for me but what they are notifying me of cannot be seen.

I can’t open a ticket through to create a email trail because it says login error because of duplicate profile. The list goes on.

While Field Nation connects techs to jobs well, FieldNation itself is buggy and often slow. I never get notifications for messages on specific work orders, causing me to miss important updates and assignments. I’ve even missed out on being assigned work due to this. Publishers also have too much control, taking forever to approve work orders after completion, and some companies take 3 to 4 weeks to pay even after approval. Additionally, the profile editing features are limited. Overall, it needs improvements in reliability, ease of use, and functionality. Could be better with some updates.

I love that but it still has room for a lot of improvements like it is slow, delivering the text messages and the emails to my account. Sometimes when they come through and I click on it it’s already been sent and assigned to someone else and as for the policy. A lot of times when I go out and do troubleshoot and surveys I am not getting the work directly assigned to me to go back and perform the service and as far as the payouts it is still taking too long to get us paid out on these work orders if we perform work at a job site, we need to be getting paid 1 to 3 days after we’re finished working for some of us. This is a way of life and this is how we keep going from one order to the next if you have any other questions about what’s going on with FieldNation ? And your contractors and why they’re not taking work, and things are not going as fast as they should go give me a call do you have my number and I have no problem telling you what’s going on out here in our world.

FieldNation Gives me flexibility to work the hours I desire and to broaden my skills. I control my time and the earning at time is sufficient. But getting better as my experience broadens. It a great time for a private contractor or part time tech.

Recently had problems with the mileage recorder. At times when I open FieldNation to request,, review or submit a WO. Multiple mileage data is present in the WO from previous WO that should not be there. I still attempt to record my mileage on each WO but have found more easy and useful methods to do so.

I feel someone (3rd party) is tampering with my settings. I use Googles map, and often when I start travel in a WO, the settings have been changed to Apple Map which I do not use.

I actually got told about Field Nation by a customer I have my own generator company that I started two years ago this is the second year and I’m a little I was nervous about the slow season and this customer said oh try Field nationwide son does it he does low-voltage wiring in CCTV camera systems and explain kind of how you’re a subcontractor and if you are skilled and put on your résumé what you know how to do you’ll have companies reach out to you so I figured I would do some generators on there well there wasn’t any generator work and I found that out after I spent an hour putting all of my résumé all of my certifications on there and so three weeks past and I get a call and now I am working for an electric vehicle charging company making stupid money part time

i’m getting paid instantly, it’s easy to use and build up your page, FN actually checks and respond with great customer service.

I can’t speak highly enough of Field Nation, because it’s literally changed my life. Working through Field Nation has given me the ability to work for myself without all of the hassles. I think the 1.5% they charge to insure you in a job site is fair and removes some of the headache of being a business owner. The 10% fee they charge IS a little much, but at the end of the day I’m okay with it due to how streamlined the website (and app) that Field Nation uses is.. The fact that they conveniently keep track of your income and take care of the W-2 for you is another headache removed. Also, they pay you two times a week and you can’t beat that! I’ve also picked up other jobs on FN that I normally wouldn’t have heard about, but am totally capable of doing which allows me to make even that much more money. I currently do CCTV full time, all through FN but I’ve also picked up lighting audits for major stores, setting up store displays and whatnot for extra pocket cash. All in all, I’m very happy that I’ve jumped on the Field Nation bandwagon and it’s changed my life for the better as I don’t have to punch in and out and be a slave for anyone else, ever again.
- Chris W.,
Vermont