Contact Smart TV Remote Control Support

I’ve never written a review before, but this app is sooooo terrible that I needed to. I control most of my devices (fire TVs, Xbox’s, etc.) with my phone and tablet as I hate trying to locate the remotes that my kids and wife loose. I got this app and saw that with the premium you can get rid of the irritating adds that keep popping up while you try to use the app. It was the worst 5 dollars I’ve ever spent. 98% of the time it doesn’t recognize that I have premium so it keeps popping up adds, it won’t let me turn my tv on (even though it says it’s supported), I can’t use the track pad and all of the other features that you’re suppose to be able to do with the premium package. Do not waste your 5 dollars for the premium. Their is virtually no difference.

There are free applications that control your TV through your iPad or iPhone, I specifically purchased this app because it said it would work on my watch… It does not. I emailed their customer support asking if the application would be updated, and despite a response that they had received my question, nothing has been done. Now the app is telling me I need to purchase the premium version… Which I already did when I first downloaded the app, I had to restore my purchases, but when selecting haptic feedback for my watch, it keeps returning me to a page saying I need to purchase the premium version. An absolute headache with absolutely no benefit, I am going back to the free LG app to control my TV from my phone.

A key feature listed is being able to use your Apple Watch to control the television. Except the Apple Watch companion app does not even launch. Read the rest of the reviews and the Twitter account and you find that everybody else is complaining about the same thing. What’s worse is that this company hasn’t released an update or tweeted in over a year. Nothing left for me to do besides request a refund and look for an alternative. False advertising, no support and worst of all an app that could have been perfect.