Central Arkansas Library Reviews

I used CentralArkansasLibrary regularly before, but now I can’t even open it.

As soon as I try to open it crashes. Don’t understand why CALS hasn’t made fixing this issue a priority.

I can’t even get the new app to open! No matter what I do it continually crashes.

Old app was great. Slow at times, but every function worked and the interface looked fine.

This new database and app is terrible! Website is much more difficult to use and RSS feeds for new items and items on order are no longer available.
CentralArkansasLibrary is useless except to see what is currently checked out. Search just gives a spinning circle with no results. Very disappointed.

I don’t know if I’m the only one, but everytime I go to CentralArkansasLibrary it crashes. So I’m not really sure of how well the updates work

CentralArkansasLibrary is not user friendly. With the previous system I could view my holds and later shelf items. Also, I could be logged in and go back and search but now have to log out and re-log in to start a new search. Very clunky.

CentralArkansasLibrary was great before they switched to the new system, but now every time I try to open CentralArkansasLibrary , it crashes. I hope they have another update coming up ASAP, because it’s tiring to have to use the internet to figure out what is going on with my account

Please, please, PLEASE go back to Bibliocommons! The new app is useless (and that’s if I can even access it…constantly crashing) and the web site isn’t as user friendly or helpful either. I love CALS but not a fan of this change at all.

Like almost everyone else here, I’ve been unable to even get the thing to launch for as long as I’ve had it. Bad move CALS.

Apps crashes immediately after attempting to open it, even with the latest update (9/29). Please fix.

What’s wrong with CentralArkansasLibrary? I can’t even get past OPEN and it crashes. I see lots of people having this issue, is anything being done about it?

New app no longer has “for later shelf”. I used to keep lists of books, then as I was ready, move some over on hold. Was very convenient. Miss it.

I keep having to login again after so many weeks. Keep getting the error message “Invalid username or pin. I’ve uninstalled and reinstalled CentralArkansasLibrary twice.

This is a clunky app. CentralArkansasLibrary is extremely frustrating to use! It frequently takes me to a log in screen, when I’m already logged in. It sometimes says I’m logged in to another device which I’m not. I’m just trying to use the library. It’s not smooth or easy to use. I’m surprised more people aren’t complaining.

CentralArkansasLibrary is missing so many absolutely necessary features. I homeschool 3 children and we put holds on and checkout about 75 books at a time over multiple accounts, usually multiple times a month. And CentralArkansasLibrary is so limited that it is practically useless. I can’t even see the status of checkouts or holds in a list form, I have to select each book individually to see when it is due, if there are holds on it, or whether it is ready for pick up. Also, the last app very conveniently allowed for group renewals for books due within three days, that was very handy. For CentralArkansasLibrary, I have to renew each book separately. As you can image, with the amount of books we circulate through this house, this is not a small feat. On a positive note, I do like the new linked accounts function, which allows me to work with each of the family members accounts as one, instead of constantly switching through them. I just wish it wasn’t constantly logging out of them. It is a new app so hopefully all of these issues will be fixed in time, but as of now, for the most part, I am very much missing the old app.

Always crashes :(! wish it worked better it would be so useful!

Thank you thank you thank you for returning CentralArkansasLibrary to us! I missed having MY SHELVES!! And all of the other excellent features!!!

I love CentralArkansasLibrary, and I am so excited that I can browse the catalog while I browse the stacks!

Great app. Love how easy it is to keep up with my checkouts. And finding new books and movies to put on hold.

Supper helpful. Definitely recommend. I just wish you could change you pfp. Other than that it’s great!❤️