Contact Layout from Instagram Support

by MelWuh

This app WAS great… it was my go-to for combining photos into collages or comparisons… until I updated my iPhone, and now it crashes after a few seconds (and also glitches such that you can’t scroll through certain folders without it scrolling backwards to the top again… and then it proceeds to crash very soon after that, of course, regardless of whether or not the scrolling glitch occurs).

This is obviously a pretty ubiquitous issue for this app on iPhone now. It’s time for an update, developers!!

Apparently an update for this app hasn’t been issued in 4+ years… well, it’s time to do it now! I’ll write a positive review instead if you could only get it back to working again how it was. It’s simply no longer compatible with iOS. Please give some much-needed attention to this old app you made… or direct users to a new one to replace it, with the same great collage editing options.

by Delia's Mum

I have loved and used this app since it came out. There’s no other app like it. Unfortunately as everyone else keeps saying, after iOS 15, this app no longer works. I can’t even get it to launch. I have tried reinstalling, restarting my phone, etc.

It’s clear this app is no longer compatible with iOS, and unfortunately the fact that the last update was 3 years ago shows that Facebook/Instagram doesn’t care. User complaints have never meant anything to this company, because there are no viable alternatives to their platforms. They know that, complain though they might, users have no where else to go. And so we will continue to use Facebook and Instagram, handing over more and more of our personal data in exchange for less and less user-friendly features.

Ah well. I’ll miss layout. We had a good run.

by Bremdan

It crashes within a window of roughly three to five seconds, and immediately at the slightest touch. It’s a kink I had thought Instagram would correct many years ago when they rolled out Layout but the frequency of crashes and sensitivity to said crashes has only increased since then. I am speaking as a user with the latest devices, across multiple devices, with significant amounts of hard & cloud memory; I always have the latest version of the app as an automatic download. This shouldn’t be happening. It’s consistently unreliable. Layout’s only consistency with regards to proper functioning is its popup request to “rate” Layout after each crash, which finally and ironically led me here. In short it’s unacceptable given the years of
the excessive crashes and the scale of its impact.