The Traffic app not working? crashes or has problems?

The Traffic Status

Last Updated on 2018-12-28 by Benoit Deldicque

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Common The Traffic Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot The Traffic app on iOS and Android devices. Solve all The Traffic app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

The Traffic iPhone Issues and Solutions

The Traffic iOS app crashes, not working, errors
The Traffic iOS app network issues
The Traffic on iOS has black/white screen

The Traffic Android App Issues and Solutions

The Traffic has errors/crashing/not working
The Traffic server network connectivity issues
The Traffic has black screen

The Traffic iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever The Traffic app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix The Traffic app crashes or not working on Iphone (iOS):

Close and restart the The Traffic app on iPhone
Update The Traffic app to the Latest Version for iOS
Uninstall and reinstall The Traffic iPhone app
Update your iPhone to the latest iOS version

Fix The Traffic on iPhone unable to connect to server/internet connection issues::

To resolve The Traffic network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix The Traffic black/white screen (blank screen) on iPhone:

Follow the The Traffic iOS app troubleshooting guide Here →

The Traffic Android App Issues and Solutions

Fix The Traffic not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent The Traffic app issues:

Force Stop the The Traffic App
1. On android, goto "Settings" » click The Traffic app. » click "Force Stop".

Update The Traffic to the latest version on PlayStore

Clear The Traffic App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "The Traffic app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch The Traffic.

Fix The Traffic unable to contact server/ The Traffic internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click The Traffic » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got The Traffic » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch The Traffic on android.

Solve The Traffic black/white screens issue on Android:

Follow the The Traffic android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Benoit Deldicque, developers of The Traffic.

About this app

The application offers you the traffic, road events (accidents, closed roads, roadworks, traffic jams... ), custom notifications, a widget in the Notification Center and background updates.