Contact FINAL FANTASY Record Kee Support

by Cool Boy 115

I’ve had this game since the start launch. And I’ve loved it ever since!!! I’ve never spent a dime on the game except for the time where they had the anniversary bundle their second year for operation which was fairly cheap and not that bad of a deal hehehe I got my noctis high level thanks to that bundle! And since I’ve been playing for so long it pains me to say that I’m a have to leave this review with what has been happening recently. Recently I’ve been having to load longer only to see the message of a error has occurred or something to that effect and I have to either retry or return back to menu which just leads to an endless cycle of me waiting and it’s saying the same thing. I try to reinstall the app and see if I could fix the issue that way but nothing seems to come of it and it pains me to lose out on all the six year anniversary stuff but I can’t play the game the way it’s functioning and until a later update fixes the issue i’m just gonna have to delete the app and it pains me to say this because this was one of my favorite Final Fantasy mobile apps out there because of how unique it was and how easy it was to get currency to summon! However as of today I’m sorry to say this but I’m a have to delete the app ;(i’ve been a supporter since the beginning but up until now I haven’t received the same love that I’ve been giving the game for five years...

by Wooden1337

I’ve been playing this game with no issue for a couple of years now, and I loved it. I’d finally gotten together a good enough group of characters to finish the rest of the Nightmare dungeons when my last phone just up and stopped working. I got a new phone a few days later, and when I recovered my account from GameCenter, a previous account was recovered instead of the one I’d done so much work on. I contacted support, they asked for a bunch of information including receipts for purchases made on the account, and after I provided as much information as I could, they just stopped responding. I gave them almost two months to get back to me, and yet, nothing but crickets. No attempt to help me, nothing to try to retain me as a customer, not even an apology for not being able to assist in recovering my account. I’m out almost 200 dollars all told, and I’m extremely displeased about it, because at this point it amounts to basically theft. This review will stand until someone finally contacts me.

by Robotlover_128

I started playing this back in 2016. It was pretty fun, and I enjoyed it a lot. However, things have changed a lot since then. There’s a bunch of new modes, some of which are pretty good, but now all the realm and event dungeons are super dumbed down. When it first started, there were originally at least three different battles (3 rounds each) per realm, all with unique enemy parties. Now it’s one battle, one round. It just puts you straight to the boss. It’s like this for most realms I’ve seen. Not to mention, the game practically hand feeds you everything. I just recently got a new phone, and opened up FFRK for the first time. On my first time opening up the game on a completely new account, I was immediately given *68 Mythril*!!! There’s a bunch of stuff like that in here, and it’s a shame considering how fun this used to be. Not to mention there’s a lot more loading time now more than ever, even on good Wifi.