Contact China Train Booking Support
Company Name: China International Travel Service Guilin Co., Ltd.
About: China Train Booking supports to use e-ticket to get on your high speed train.
You don’t have to collect paper train ticket before departure.
China Train Booking Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of China International Travel Service Guilin Co., Ltd.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit China Train Booking Website
Privacy Policy: http://app.chinahighlights.com/train/policy/policy-en.html
Developer: China Highlights Int'l Travel Service Co., Ltd
Can I trust China Train Booking app?
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3 Most reported problems 😔💔
Buggy app, fraud service- paid for tickets that were not booked, no refund!
by =[MA]=
Bookings are made incorrectly, app is buggy (calendar displays incorrectly, seats available display doesn’t work well, other pieces of information display incorrectly or not at all). When needed, service can’t be reached. Due to all of these issues, I have had business trips derailed and now just buy tickets in advance at a ticket window as the bugs/mistakes/crap service with this app isn’t worth it. Had used in the past, will no longer use. *Update- new experience- I’ve just once again tried to use this app to book a trip after my prior negative experience. When I arrived at the station to pick up my ticket, there was no booking. And I have not yet been refunded the cost of the ticket and the service fee. TOTAL FRAUD!
horrible
by Frogpotz
This app created enormous problems for my trip. The interface is very difficult to use. I tried to cancel a train, but it sent me to a 404 error… Making it impossible to know whether the train was canceled until I tried to book another train.
It was impossible to book the other train because they thought I still had a ticket on this train… Except I couldn’t access this ticket either. A travel nightmare.
Fast, Friendly & Fantastic
by Kim’s SoFi
I tried buying my train tickets on another app, but the app made me wait until 3 days prior to my trip to make the purchase. Because of my travel schedule, I couldn’t wait that long. I decided to try this app, and I’m so glad. I was able to order them immediately. I could communicate directly with them on WeChat, and they had my tickets issued within 4 hours. Then they delivered them to me by courier 2500km away within 2 days!!! They followed up with me too. This service costs a little more, but is well worth it! I will definitely be using this app again!!! And I appreciate the excellent customer service that was provided!
Have a Problem with China Train Booking? Report Issue
Why should I report an Issue with China Train Booking?
- Pulling issues faced by users like you is a good way to draw attention of China Train Booking to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a China Train Booking customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using China Train Booking.
