Sage Time app not working? crashes or has problems?

Sage Time Status

Last Updated on 2017-08-24 by Payroll Associates, LLC

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Common Sage Time Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Sage Time app on iOS and Android devices. Solve all Sage Time app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Sage Time iPhone Issues and Solutions

Sage Time iOS app crashes, not working, errors
Sage Time iOS app network issues
Sage Time on iOS has black/white screen

Sage Time Android App Issues and Solutions

Sage Time has errors/crashing/not working
Sage Time server network connectivity issues
Sage Time has black screen

Sage Time iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Sage Time app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Sage Time app crashes or not working on Iphone (iOS):

Close and restart the Sage Time app on iPhone
Update Sage Time app to the Latest Version for iOS
Uninstall and reinstall Sage Time iPhone app
Update your iPhone to the latest iOS version

Fix Sage Time on iPhone unable to connect to server/internet connection issues::

To resolve Sage Time network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Sage Time black/white screen (blank screen) on iPhone:

Follow the Sage Time iOS app troubleshooting guide Here →

Sage Time Android App Issues and Solutions

Fix Sage Time not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Sage Time app issues:

Force Stop the Sage Time App
1. On android, goto "Settings" » click Sage Time app. » click "Force Stop".

Update Sage Time to the latest version on PlayStore

Clear Sage Time App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Sage Time app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Sage Time.

Fix Sage Time unable to contact server/ Sage Time internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Sage Time » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Sage Time » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Sage Time on android.

Solve Sage Time black/white screens issue on Android:

Follow the Sage Time android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Payroll Associates, LLC, developers of Sage Time.

About this app

Sage Time Mobile, a supporting mobile application for Sage Time and SwipeClock subscribers, provides employees with an easy-to-use mobile timeclock solution. Offering features such as geofencing, facial recognition, and offline functionality, SageTime works at fixed locations as well as for a mobile workforce. For offline functionality, SageTime syncs and updates when the mobile device reconnects to the Internet. Your use of Sage Time Mobile is subject to our Terms and Conditions and Privacy Policy.