Contact Mindful Magazine Support

by Cjung43

I have attempted multiple times to login through the app. My email and password ARE correct. I get through the first step, continue to get the “You’ve successfully subscribed to the digital mag message,” the app then requires me to login again and will not proceed any further. I’ve delete the cache multiple times. Now I’m just deleting the app.

by Lisa V0819

Please do not pay for anything on this app! This is a great magazine but this app does not work! I also has no luck getting any help with it!

by Rkayla

After getting a number of recommendations for this magazine and looking at the hard copy version in the store, it was a no brainier for me to purchase a 1 year subscription for my iPad. I enjoyed my free 30 day trial. Before I knew it, I received an email that I had a new edition waiting for me. I eagerly grabbed my iPad and sat down to read it when I saw....nothing or at least no new edition. Ahhhh, I need to sign in. Nope, every possible username and password combination I ever used turned up the message "user could not be authenticated". So, I tried to retrieve my username and password. The message there was they didn't have a user with that email address. Huh? You sent me an email thanking me for purchasing a subscription and another telling me the next issue was ready. I followed all of their suggestions without success so I emailed support. I was told they couldn't do anything and I had to contact Apple. It's obvious at this point that there is a problem with the app and I knew Apple couldn't help but I called anyway. Surprise! The app isn't working and Apple can't help. Apple was nice enough to give me my money back plus a couple of movie rentals. On the other hand Mindful just stressed me out and didn't take responsibility. Kinda counterintuitive considering their main focus. They've lost me completely and not only will I not be purchasing their iPad edition but I also will not be purchasing Mindful in any of its forms ever again.