Contact Audiomack Support

by Sugas Wifeu

At first this app was really great, and downloading the music was amazing. That’s the best part of this app. It’s been a few months since I’ve been using it, almost a year I’m pretty sure and all of a sudden, songs in my playlist were disappearing. I had around 700 songs (don’t judge me I like a lot of songs XD) and today I have around 300 songs left in my playlist. I did go offline for a few weeks when a 100 songs first disappeared, and when I came back to the app it was down to 300 songs in my playlist. Great for downloading music, but don’t rely on your songs always being there I guess? I think the accounts who uploaded the songs there deleted their accounts or sth but I’m not going to use audiomack much anymore, it’s great but not that reliable. (Sorry D: )

P.S : If developers see this I would maybe suggest changing the speed at which you can move a song upwards? I used to really love this app and use it a bunch, and if I found a song I wanted to add higher up in my playlist, I’d have to spend HOURS reorganizing my playlist going up and down because the speed at which the song goes up vs the song going down is so dam slow, please make the two the same fast speed ^_^

by Dksbf Djsk

I have been using this app for months now and for a solid 3 or 4 months it was working just fine but there was a little problem that I’ve had that seemed to get worse the longer I used it. This problem was that fact that the adds that pop up are transferred to the music player on the lock screen so that the music that is playing will say it is paused but when I try to fix it by pausing it they playing it again the audio from the add and the music will play simultaneously. My second problem was going along with the first one was I deleted it due to the problems I was having in an act to restart the app and my offline music was not saved although I was signed in when I deleted it. My final problem is when I would pick a song and it would start playing on my lock screen like usual but after about 30 seconds it will disappear although I still have the app open. I noticed whenever I have the add problem is that when I get caught by the add I does the first issue. Before I was experiencing these problems I was in love with this app but after I’m having this problem i am not as much a fun on it but I love the concept. 3 stars ( this might be a problem I only experience)

by Happy Face Not

I have had this app for over a year now and I can say that it is worth getting and giving it a test run. Through my year of owning this app, I have encountered many positive and negative features.
One of my favorites is the free use with ads. The pop up ads are silent and don’t stop the music from playing. Another small, but quality of life feature is ability to make make as many playlist as you would like and that the songs in each playlist are numbered. One more interesting feature is the ability to add songs from a third party website if they don’t have it in their library. With all of these positive features there seems to be a yin for every yang. The feature for adding songs is convoluted and difficult. Even after once you learn it, it takes time to transfer a song u like from the third party website. I created a playlist on day one and never touched it of 278 songs ... it is now 234. I personally have no clue what happen to these songs. They simply disappeared from my playlist and the website as a whole. On the rare occasion, a song will glitch out and permanently freeze. To fix the issue I just skip the song and go back to it. It seems to be the only thing to undue the glitch other than closing the app. Lastly, not every song is on here. They are missing a lot of big name stars and big name songs. This will leave u with dealing with my first complaint. Even with all of these issues I find this a very fun app to give a try.