Contact ThinkUp Daily Affirmations app Support

I have been using ThinkUp for at least 2 years. I create my own affirmations. I have a premium subscription. It is supposed to backup automatically. When I upgraded my phone, I lost almost all of my affirmations. A year of hundreds of affirmations and recordings. I contacted customer service. They insisted their program automatically will backup affirmations every time there is a change. It is not true. The recent change to ask for even more money for this app logged me out of the app. When I logged back in my affirmations were gone. I’ve been sick recently. I lost all of the affirmations that have been helping me. I lost a year of working with my Self. These people don’t stand behind their product. They are not spiritual or about personal growth . They just seek to profit from those of us who are about making ourselves and the planet better. It’s a good product. It is overpriced for what it is and run by corrupt people, who do not stand behind their product or fix issues when they have been made aware of them.

I subscribed to ThinkUp in hopes of enhancing my personal meditation practice. Unfortunately, I have found over the past couple of months that instead of supporting my practice, this app has instead detracted from the benefits of meditation. In spite of having selected “external music,” I have to turn off the included music on every category of affirmations every time I open the app. If I have 3 categories I want to listen to that day, I have to turn off the music 3 separate times. If I mediate in the morning and again at night, I have to repeat the process all over again. If I forget, the included music plays over the top of my chosen external music. Also, the timer feature hasn’t ever worked for me. Whether I choose 5 minutes, 10 minutes, 10 loops, 20 loops, or endless loop, my affirmations turn off after 2 minutes. This is QUITE frustrating, as I have to come out of my meditative state to restart the affirmations. I’ve tried everything to get around this and nothing I’ve tried has worked. I have also tried emailing the “Help” address twice and nothing has happened. If you’re just starting a meditation practice, just know that frustration with the app isn’t a great place to start and you might want to look elsewhere.

I really liked this app when I first used it. I think it was in 2018.I recommended it to all my friends and family. I thought it was great! And I’m in a sales business, so I told a lot of my sales friends about this affirmation app!! I used it for a while and I really did see improvement in things that I thought I would never be able to get over. For example, one of my affirmations was about my energy level. I guess saying that I was full of energy, helped me to be full of energy. Anyway, I think Covid hit and I stopped using it. Sadly, when I got back to using it, the price seems to have changed and my original affirmations disappeared or were restricted, because I didn’t supposedly have premium. However, I could’ve sworn I paid for life membership premium. The only thing that I would’ve liked is to be able to find my subscription in the app. That’s the problem now I’m getting an error message when I go to even look at the premium deal. I really don’t want to delete the app off my phone and re-download it, the App Store says it doesn’t have any updates for me. I’m afraid to lose my affirmations permanently. Please help!