Chuggington app not working? crashes or has problems?

Chuggington Status

Last Updated on 2017-07-17 by StoryToys Entertainment Limited

I have a problem with Chuggington

Are you having issues? Select the issue you are having below and provide feedback to Chuggington.

Read all Solutions

Fix Now in One Click

👨🏻‍👩🏻‍👦🏻‍👦🏻
2 User reports:
App has problems

User reports 2

⚠️ Most reported problems ⚠️

Connection

50.0%

Not working

50.0%

problems reported in the last 24 hours

24 hour clock ⏰

Have a Problem with Chuggington - We are the Chuggineers? Report Issue

Common Chuggington Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Chuggington app on iOS and Android devices. Solve all Chuggington app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Chuggington iPhone Issues and Solutions

Chuggington iOS app crashes, not working, errors
Chuggington iOS app network issues
Chuggington on iOS has black/white screen

Chuggington Android App Issues and Solutions

Chuggington has errors/crashing/not working
Chuggington server network connectivity issues
Chuggington has black screen

Chuggington iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Chuggington app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Chuggington app crashes or not working on Iphone (iOS):

Close and restart the Chuggington app on iPhone
Update Chuggington app to the Latest Version for iOS
Uninstall and reinstall Chuggington iPhone app
Update your iPhone to the latest iOS version

Fix Chuggington on iPhone unable to connect to server/internet connection issues::

To resolve Chuggington network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Chuggington black/white screen (blank screen) on iPhone:

Follow the Chuggington iOS app troubleshooting guide Here →

Chuggington Android App Issues and Solutions

Fix Chuggington not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Chuggington app issues:

Force Stop the Chuggington App
1. On android, goto "Settings" » click Chuggington app. » click "Force Stop".

Update Chuggington to the latest version on PlayStore

Clear Chuggington App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Chuggington app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Chuggington.

Fix Chuggington unable to contact server/ Chuggington internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Chuggington » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Chuggington » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Chuggington on android.

Solve Chuggington black/white screens issue on Android:

Follow the Chuggington android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at StoryToys Entertainment Limited, developers of Chuggington.

Verified email

Contact e-Mail: [email protected]

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Chuggington Website

Privacy Policy: https://www.chuggington.com/privacy-policy

Developer: Herschend Entertainment Studios

About this app

Danger looms as the Chuggineers build a bridge for the new high-speed link to Tootington -- but eagle-eyed Brewster saves the day! ● The Big Dig – Tunnel deep into a mountain with Tyne! ● Ring Rescue – Chase a runaway tunnel ring with Brewster and Cormac! ● Tunnel Racer – Avoid obstacles and help Payce do her fastest tunnel run ever! • 4 immersive 3D games (fun for the whole family! • Win one of four stars when each game is completed: blue, green, red and gold. Based on the television special episode called Chuggineers: Ready to Build, this action-packed story includes dynamic, multi-level games, positive reinforcement and rewards, video clips, and fun interactions with the characters. We Are The Chuggineers is the follow-up to the best-selling Chug Patrol: Ready to Rescue storybook app from StoryToys. Ride the rails in an exciting new this app adventure for preschool kids! Don’t forget to share your review below, we’d love to hear what you think! • Email us: For any technical issues please email us at support@storytoys.