New Haven Connect Reviews

New Haven Connect Reviews

Published by on 2026-03-14

🏷️ About: For those annoying potholes, damaged street signs, and other local issues, the New Haven Connect app makes reporting a problem to City Hall easier than ever. Powered by SeeClickFix, the iPhone, and iPad compatible, app uses GPS to recognize your location and provides a list of commonly requested services to choose from.


       


Overall Customer Experience 😎


😎 Positive experience
90.9%

🫥 Neutral
9.1%

🤬 Negative experience
0.0%

~ from Justuseapp.com NLP analysis of 14 combined software reviews.



Read 1 Customer Service Reviews 😠💢

4.7 out of 5
Disappointing

NewHavenConnect just links to websites, at least one of which (parking tickets) was the incorrect url. I deleted it because the interface once you clicked on any link looked terrible on my phone. If they were actually able to integrate the info into NewHavenConnect it would be awesome, as it stands it is not useful enough to keep.


Safety Analysis

90.9% of users say app is safe 👍
90.9%

9.1% of users have some concerns ⚠️
9.1%

0% of users say app is risky 🚨
0%

🔏 Privacy & Data Safety

New Haven Connect collected the following data from you:

  • Data Linked to You:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Diagnostics
  • Data Not Linked to You:
    • Usage Data



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Features

For those annoying potholes, damaged street signs, and other local issues, the New Haven Connect app makes reporting a problem to City Hall easier than ever.

The mobile app can be used for a variety of issues such as graffiti, street maintenance, street light, damaged trees, parking meters, and garbage collection.

Powered by SeeClickFix, the iPhone, and iPad compatible, app uses GPS to recognize your location and provides a list of commonly requested services to choose from.

Residents can track the status of reports they or other members of the community have submitted and learn when they have been resolved.

  Contact Support
Developer:
City of New Haven CT