Contact Star Walk 2 Pro Support

by Fishbiscuit13

I get multiple notifications per day from this app and turning all the notifications off in the settings doesn’t do that. Plus there are no detailed options for the few events i would like to know about, but you’ll happily let me know every time a planet or star gets close to the moon. Test this stuff instead of just letting it fester for years. I’m going back to Night Sky.

Edit: the dev has helpfully replied that notifications are handled by the system. I’m aware of that. However, I’m referring to the choice of specific notifications that is supposedly offered in the app settings. I turned the “events” off under the notifications settings, which i assume would not notify me every time a constellation or planet or literally anything is approaching another celestial body. Imagine my surprise when i keep getting those notifications and other for events. Huh. It’s like the option doesn’t work.

by Oldsneekers

Graphics show the sky and with tap Identify the object. Controls are a problem: to change date or time one clicks on the unit to be changed then slides a finger across the right side but it’s nearly impossible to get a desired date as a mm of movement makes the numbers (date, hour...) fly by too fast to isolate the desired one - eventually the screen goes bonkers - spinning wildly. Also, The menu’s “sky now” really means select object of interest, as it doesn’t show the sky now but a list solar system elements and their location coordinates . Also, the real time sky view requires the user to hold the phone up so that it is between the desire sky element and the eye-this helps the phone and app know where you are looking but prevents you from seeing both the sky object and it’s representation in the app. Holding the phone straight in from of you displays the horizon across the middle of the screen, instead of at the bottom. Yes you can slide the picture down but this freezes the view so that it doesn’t change when the phone orientation changes unless one taps a button to in freeze it. The app should display what the phone is targeted at but with an offset so the horizon is at the bottom and both the screen and object are seen simultaneously.

by Kmarimba

I love this app. I loved its predecessor too. But I'm getting increasingly frustrated at the app's inability to recalibrate. I tried using it this morning to show my 3-yr-old that Jupiter, Saturn, Venus, and Pluto were all in a line (more or less) but had to shift my phone a good six inches to the left to get it to display. I was trying to use the moon as a large visual reference, and no dice. I tried closing the app and relaunching when I got to work, this time using the sun as an easy reference point, and still nothing. I seem to recall that I could recalibrate the original Star Walk whenever I felt it was necessary, and now I can't find anything that lets me even check calibration settings. Extremely frustrating. This app is otherwise totally worth the cost, if I could get it to function!