Contact Temblor

Contact Temblor Support


Company Name:

About: Temblor is a tech company providing a personal, immediate and credible source of seismic risk
understanding and solutions for everyone.

Headquarters: Redwood City, California, United States.


 
  2022-05-06

Temblor Customer Service 👿🤬😡😠💢😤

Temblor Contact Information

Listed below are our top recommendations on how to get in contact with Temblor. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Temblor. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Temblor, Inc.



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Get Pricing Info for Temblor
Contact Temblor! Or Contact Support
Need help using Temblor? Try their Help Center now!
Temblor in the News!


Social Support and Contacts

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Read 3 Customer Service Reviews 😭😔💔

3.6 out of 5

Does not have functionality as shown in preview

2022-04-29

by Bradley Clark

Version 4.1.0 and website - I cannot get anything other than different versions of risk maps. No way to access the individual building risk assessment screen as shown in the first iOS App Store preview screenshot.
Very suspicious as other reviewers have complained about this for years, yet not addressed!

The core features don’t work

2022-05-06

by Chronodrago

For some reason, the interface for me doesn’t even resemble what the screenshots show. Few examples: quake insights section is empty/blank, I can’t see any fault lines, fault zones don’t display, and there isn’t anything displayed regarding risk or retrofit costs.

The legend box displays and layers do show their corresponding key in the legend box, however, no data is displayed on the map. Sometimes the map changes zoom level depending on the layer I selected, but I might as well just use Apple Maps for the basic functionality I’m getting out of this app - i.e. satellite view...

Good thing you have a web interface that can display relevant data for me. Even that works only half the time, though, randomly returning me to an Access Denied screen every few minutes while I try to browse and modify various risk assessment options.

What gives? Happy to update review rating if you can help me get this working.

Worst privacy policy of any app I’ve yet seen

2022-05-13

by M_greenberg

There is ZERO reason I should or would give my phone number to a company I don’t know and that has nothing to do with telephony. In fact, there’s no reason at all to require signup for this app in the first place. On reading the privacy policy, the company has the right to give your phone number to any third-party business for any reason, including “to sell products or services to you”. I already get enough spam calls and texts, thanks.


Have a Problem with Temblor? Report Issue




Why should I report an Issue with Temblor?

  1. Pulling issues faced by users like you is a good way to draw attention of Temblor to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Temblor customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Temblor.


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