Are you having issues? Select the issue you are having below and provide feedback to SONIC Drive-In.
- Difficulty getting it to let me order at the Sonic of my choice.
- Takes a longer amount of time to receive an order ahead order than it does to order in person.
- Workers have cleared the order off my stall screen so that it won’t show that it timed out.
- Payment options give errors or not allow a payment method to be added.
- Fraud issue as the day after I made an app order, my card was used for another sonic app order in another state.
- Accounts are deactivated and cannot be re-activated.
The app says there is an error when I go to pay. I cannot load a card or pay with a card. I cannot use my in app only deals!!
I can add items to my cart but can’t place an order.
The app will let me enter items and use coupons but I cannot pay. This has happened a few times now and I haven’t been able to use any of the offers available only through the app.
I can place item in my basket, and whe I go to check out I get the message “Something went wrong “. I have deleted and reinstalled the app and rebooted my I phone several times. Please fix this!
Can not pay. Itsays please try again
I can put items in my bag, start the checkout process but it will not let me pay and order. I’ve deleted the app and reloaded multiple items and doesn’t change anything.
Saying I can not check out on my app or my wife’s.
Complete guide to troubleshoot SONIC Drive-In app on iOS and Android devices. Solve all SONIC Drive-In app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Sonic, developers of SONIC Drive-In.
Plus, get Happy Hour Any Time (1/2 Price Drinks & Slushes) when you order ahead through SONICDriveIn . Limited time only. See app for details. • Get exclusive rewards you can redeem when you use Order Ahead. • Find the closest SONIC Drive-In locations in your area and see their hours. • Browse the menu. The SONIC Drive-In app lets you order and pay with your phone, get rewards, find out about new items and offers, browse the menu, check nutritional information and more! • Order Ahead and be first in line every time! Check out what’s new and view nutritional info for each item.