Contact Pray As You Go Support

by Kb123

The major June 2022 update has wiped the collection of prayers I’ve downloaded over the years. I wish that I could get them back. I only remember the date of one, and I cannot figure out how to download that one with new interface. It is October now. The updated app is as unstable as it was on release. The prayers stop and the app crashes, sometimes many times during a prayer. It auto starts on the day after the current date and the only way to get today’s prayer is to start the previous day, then start today’s. What a disappointment. My wife and I have listened to Pray A You Go since it was web based. This is one of the most important apps in the world. Please fix it. If you need money to repair the app send out a special request at the beginning of the prayers. There are many, myself included, who, would happily support the repair of this app.

by Jmac670

It’s a great app overall. I’m grateful for the daily devotional. But since the redesign, it can be frustrating. Whenever I open the app, it’s very slow to load. I think I need to click on the button on the first screen to proceed. We shouldn’t be taking any action in order to get to the home screen. But maybe I’m misunderstanding the process and it just takes a long time to get to the home screen. Sometimes when I open the app, it loads yesterday’s date and I cannot get to today’s devotion, even when I open the calendar and select the current date. If I select today’s date, it will result in showing today’s date, but I can’t get the today’s devotion to play. The workaround is to shut down the app and reopen it. Then it works. Finally, the design isn’t user friendly. There are a lot of features, which is great, but the user experience can use some improvement. I’m a product manager and work with UX designers to build digital products. I don’t mean to sound picky. I’m just used working with a team to build out products that make sense to end users. It looks like y’all didn’t do enough user testing to work out all of the major bugs before releasing the latest design. I’m looking at your most recent reviews, I’m not alone in the frustration. Thanks for listening!

by Thistlesameli

I have used Pray-as- you -go for many years. I have always loved it and during COVID, it was even more helpful to ease anxiety and stress. I love the music, the format, the reflections. BUT this recent version is a terrible disappointment! Even with updates, it often cuts out 1/2 way through and I must restart. Because of the the time zone differences, it advances to the following day before EST day is over and unlike the previous version, it doesn’t seem to easily toggle back to the previous day. I have to go back several days and then to the previous day. When traveling, I could download an entire week and listen, but this version requires really strong WiFi to load and listen. I’m so disappointed as I have come to really rely on this app to start my day from a Christ centered and thoughtful place. I really wish they could return to the previous version.