Contact Vent Support

by Emilyo2001

I have been using Vent on and off since 2015, so I believe I’m more than qualified to speak on this issue. For as long as I’ve been on the app, users have taken issue with the way that the staff runs things. Run by a seemingly tiny and ill-equipped group of people, Vent staff has a more hands-on and personal vibe than most other apps. This also means that accountability is more easily placed on individuals, and users have long feuded with mods and programmers over such things as constant error messages, slow loading times, certain rules (such as the ban on callout/namedropping posts), and the unfair removal of users. Very recently, though, it has all come to a head. Staff have taken to labeling criticism of their app as “hate speech” and suspending/banning users for daring to speak about them in an unfavorable light. Known abusers, pedophiles, and transphobes receive nothing more than a slap on the wrist, while those trying to warn others about these abusive users are persecuted for it. My feed is nothing but dunks on Vent staff. Things have always been tense between the staff and their users, but never more than right now. If it’s not clear, I’m siding with other users here. Vent’s handling of issues is extremely unprofessional, and we are starting to get tired of it. There’s been serious discussion of migrating to another app. If this review actually gets published, I’ll be surprised.

by Illuminous2

The app is hypocritical. I got harassed/attacked by at least 20-24 people for actually being myself, as the app suggests, consistently, for about 2-3 hours. Then I got banned, these people constantly posting messages on my posts saying things like #this #this #this. Or something like that. But it was mostly directed at like trying to tell the devs or whatever to ban me. And If you read the dev responses to some of the reviews on here you’ll actually see the devs are hypocrites. They claim “safe for everyone”. It can’t be safe for “everyone” if they ban certain people they personally do not like. So this app is not “safe for everyone” if they ban certain people they personally don’t like. It seems to be more of a manipulation tactic honestly. This app is full of corrupt devs. And they all are disgusting human beings. I can’t believe I’m even calling them human to be honest.

But yeah the app feels very unsafe actually. It feels as if your in a war zone always having to tiptoe everywhere around people. Fearing you’ll be psychologically attacked for actually being “yourself”. You are not allowed to be yourself. This app is corrupt, hypocrites, and they lie. Never seen something so disgusting that tries to act as if it’s so innocent and pure that it protects everyone bwahahahaha.

by Brokenasapromise

I never write reviews for apps but this time I felt like I had to. First off, the app has quite a few bugs. For example, every time I open a new message, the reply box will suddenly disappear and I have to close and re open the app before I can reply.
Secondly, my account was banned for about 12 hours because they claimed my photo was inappropriate. It was a sexy photo but not revealing at all, so I checked their “community guidelines” to make sure that I wasn’t in violation of any of them and I didn’t find anything that supported their claim since there was no nudity or even cleavage and nothing suggestive about my pose. I then very politely emailed the support team to ask that the ban be lifted since there was nothing in their rules that said I couldn’t use that as my photo. I also said that I would of course never use a similar photo again, but I didn’t feel that it was right for me to be banned since there was no way for me to know that using that photo would get me into trouble. When someone finally got back to me they essentially told me that I was on a “timeout” and that I should chose a better photo next time. It all felt very condescending and unhelpful.