Contact Alpha Omega Support

by Erickson40

EDITED: I have sent several messages to the developers regarding updates. The first reply said there were more levels coming, but now I am just being ignored. Don't waste your money. I have been waiting almost 2 years and nothing to show for the money I spent for unlimited play.

I have written this before, but now I just feel scammed out of the money I paid for "lifetime" puzzles. Ever since I paid to have access to all of the puzzles, there has not been a SINGLE update adding new ones to the app. I would like a refund back since giving you my money has been a complete waste. If I could give no stars, I would. Every time I contact you regarding updates, I am told they are coming. It's been well over a year, probably closer to two, since there have been extra puzzles added.

by Reads A Lot But Not Enough

Whose idea was it to have the level selection screen be different letters but the same numbers on a scrabble board with no linear direction? I bet it was the same idiot who decided to make it possible to select a level you have already completed but NOT include a button to return to the level selection screen! Every time I accidentally select the wrong '1' or '2' or '3' I have to shut down the entire application and start over to select - or, rather, ATTEMPT to select - a new level. Deleting it as soon as I finish this review. The concept is interesting but I'm not the kind of body to ignore such a serious pairing of design flaw.

by Like Brown

So crossword puzzles are not novel, new ones come out monthly it seems or even weekly. How does this one differ? Well it grants initial ‘hints’ by allowing knowledge of the first/last letters- hence the game title. And that part is good and works well. However then you have a closer look at this ‘free’ (uhhuh yea right we all know that’s not true) game and everything else deeper under the first set of levels is an in-app-purchase. And if you’re content with the base package, then you have to deal with the annoying controls and interface. It does a poor job at best of highlighting which letter you have selected, level restart clears all progress even if you have straightened out many words and I’m sure the puzzles get broader, and ‘incompletion of puzzle’ shows up AFTER you’ve spent the time swapping letters randomly in futile attempts.
If the files and rows were fluid and could slide to swap letters and the letters were confined to certain files/rows (or the intersections instead were the known letters) they’d have a much better user friendly game.