Contact Navionics Support

by Regular Customer

I understand that the support for this app was rendered unusable due to IOS updates and that there are no plans to update or replace. When Navionics decided to market via the Apple Store for IOS products I would have thought the need for updates would have been recognized. So I purchased the App which was fantastic and perfectly suited for my area. When it stopped working I was very disappointed but understood the need for IOS updates and patiently waited. After more than a year I sent and inquiry to Navionics about the status for this App. I was informed that there will be no update to allow this App to work but that other Apps were available, “for purchase”. In reviewing these options I found them not suitable for my Region. I know Navionics has a variety of marine navigation hardware on the market that, for a price, can service my needs nicely. The rub is that I can no longer trust them. I purchased software they offered, then they decided to discontinue support with the option of “purchasing” other Apps. How can I trust them not to terminate support for any of the hardware/software they are marketing after I “purchase” these items. I know Navionics to be a competent provider of Marine Navigation system but can no longer trust their after market support.

by S M P

I have tried for a few of years now to get the routing feature to work on this boating app and an earlier navionics app including emails to tech support and I can say that it has been a big waste of time. The routing feature can load for 45 minutes on a route that is just over 30 miles only to finish with a “too many way points“ message when no way points have been selected. Maybe this app works better on a wide-open body of water with simple routes but here in the Sacramento Delta it is an abject failure. Complete and total failure. Please let people know that your app just does not work for short trips with multiple choices for routes. Period. Otherwise you are wasting people’s valuable time regardless of how cheap the app is. I would love to see an app with 5% of the efficacy of google Maps for the roadways. Is there one?? Anybody?? This app and possibly others just will not route a trip for you. Please don’t waste your time like I have!

by Joegeiger

I have used this app for several years and it has been stable and easy to use. This new version has added all kinds of automatic features that make the experience repetitive and just plain bad. Why does the map zoom out when I select an item? I have to zoom back in to see the detail again. What happened to the route creation where you would add points as you go and see your fuel consumption? Now it automatically adds a final point and you have to move it out of the way when creating waypoints and there is no fuel usage information. I paid for 2 subscriptions and after the third crash neither are loading so all I get is a blank chart and pop-ups asking for more money. This app doesn’t even deserve 1 star. I feel robbed!