Contact WordPack Support
Company Name: Alexey Tataurov
About: WordPack is a perfect tool for creation of beautiful pictures by packing words
in a shape. It allows to customise the output via different color themes, fonts,
layout and text processing options.
WordPack Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email
Contact e-Mail: support@alextataurov.com
3 Most reported problems 😔💔
No longer works😞
by SanSueSta
Used to love this app... then it stopped working so I deleted it.
Came across it again after a year & thought (HOPED) they fixed it, but no, still crashes & kicks me off. IF/when it does work half way, it doesn’t put in all the words I typed. “You are the star of my life” in a star shape comes out with only “star” and “life”.
Very frustrating. Deleted AGAIN!😡
Frustrated
by Awesome_Chick1986
Used the app to help make a Word Cloud as a little extra pop for a presentation for my aunt. I then made the mistake of deciding I wanted one for myself. I deleted all the words from the previous Word Cloud and typed the new words I wanted. I finished typing the words I wanted, tapped next to a word I wanted to change, and all of my new words were deleted and the previous Word Cloud’s words replaced what I’d just typed.
I chalked this up to a temporary glitch. So, I typed the words I wanted in again and it happened, again! Words that I wanted? Gone! Words from the previous Word Cloud? Miraculously, there again.
I’ve given it two stars because it at least got the one Word Cloud I needed complete. Past that? Pretty much useless. At least it was only $.99.
Great app! A few ideas though...
by AppDev11
I love where this is app is going... but it's not quite there yet.
Please kindly consider adding the following and you'll have a killer app worth $4.99 on your hands, in my humble opinion!
1. Font size and word density controls needed.
2. Landscape mode support needed for the largest, best possible images on an iPhone (less of an issue on iPad, but it certainly still applies).
3. Word bias fields would be an amazing addition, so that there can be tiered priority given to certain words or groups of words with controls for relative size and frequency levels for each tier.
4. Low resolution preview so that users can be spared the render time while repeatedly fine-tuning their creation.
5. Option to fill the background with the same (or different!!) set of words so that a word-group image could optionally have a word-group background.
6. Optional field that would allow for a single, central (center-biased), thematic word or phrase.
Thank you for your time, and keep up the great work!
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