Contact Pad Quill Notes Support

I used the last iteration of the Pad & Quill app and was sad when that one was no longer updated. When I heard that a new version was coming along I was excited, as I loved the options for fonts and covers that were available. When the new version came out I immediately downloaded it and was happy with the usability and features. I even went in for the in-app purchase of more fonts and the ability to add photos. For a while I was a happy camper. Then problems started. One day, I could no longer type in landscape mode, the page freezing every time I tried to type. Next, the save feature ceased to function, causing me to lose my work. Then even when I typed in portrait mode the screen would freeze when I tried to save my work. I had to close out of the app every single time I typed something new and hope my work wouldn't be erased. I contacted customer support (through their website written in another language) with specifics but never received an answer. This app is a huge disappointment, and I recommend that you stay away. There are too many other good writing apps out there to waste time on one that is not properly maintained and gives no customer support.

After downloading this app this morning and paying $2.99 to unlock all the added features, I discovered that there are no added features, other than two other font types. There seems to be no other paper choices, no way to label notebooks, no way to see the notebooks together and no way to insert photographs within a notebook which would be useful and expected. Additionally, after additional features were "unlocked," I also discovered the notebook I had begun had vanished with all of its content. Refund please?

This app was a good alternative to using online journaling and for taking notes during phone calls! It worked all right, but today during an important phone call that I needed to take notes on, it crashed and wiped all my other notes (thankfully, I had them saved elsewhere). I'm disappointed that an app that worked well for me failed to deliver and perform well during crucial moment.