Contact Onkyo HF Player Support
Company Name: Onkyo Home Entertainment Corporation
About: ***************************************************************************
*
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This app is a free download version "Onkyo HF Player".
* If you want to use the
full-featured, purchase a paid version that supports family share,
* Or purchase
"HD library" of in-app purchase which can take over EQ and playlist.
Onkyo HF Player Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Onkyo HF Player - Hi-Res Music. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Onkyo HF Player - Hi-Res Music. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Onkyo Home Entertainment Corporation
Read 4 Customer Service Reviews 😭😔💔
Paid for the Onkyo player for Android long ago and now they want money again to remove ads. Why? Good business?
Great app with no support whatsoever
by Td351
I love this app for its functionality and ability to play hi res music and have purchased it for the ability to play dsd files. It’s easy to use and sounds great, but it’s causing my iPhone backups to be huge because it is backing up my hi res music files when doing an iPhone backup. Some apps allow you to select whether they are included in the backups, but there is no such selection with this app so I have ended up having to buy more iCloud storage to accommodate these huge backups that this app is causing. Emailing support has been useless so far because they have offered no troubleshooting and their only suggestion is to contact Apple. I don’t believe this to be an IOS issue because no other music apps that I have tried have caused these huge backups even with hi res audio added to them. Bottom line is that so far there has been no support for an app that has been paid for. Beware
Middle management strikes again
by Llihgdots
This is a solid piece of software ruined by idiotic middle management who, looking for a feather in their cap, decide to add ads and ruin an otherwise perfectly useful product. I know the engineers didn’t do that.
I, like many people, hate ads and will not tolerate them. I would be willing to pay a few dollars to remove them. But $10 in an in-app purchase that can’t even be shared? Absolutely not.
Onkyo burns good will treating their customers this way while the original app had built good will. I own Onkyo hardware but when a company “pulls a Sony” I not only refuse to give them my money with future products, I become an evangelist against them. So, middle managers, do the math: you have received no payment from me, I block ads, and now I refuse to buy your product and persuade others not to as well. That looks like a loss to me.
buyer beware
by Rzach
If you are not using itunes (i.e. you have moved to music) and you are planning to load a large number of flac or other uncompressed music files look for other players.
If you do not not have a large iCloud drive to hold the fat uncompressed flac files then look for another player.
Finally, if you are looking for application support then look for another player. I have found no e-mail address, no iphone and no FAQs for the app.
The instructions to transfer files into your iphone assume that you have itunes. I guess Onkyo realized that music was quite different from itunes and added a file browser to download stuff from the iCloud drive. This works – but only partially. After a few downloads the application ceases to download and the only way to continue is to restart the iphone.
When files are not completely downloaded or they cease to respond the app aborts.
I do appreciate a few things particularly the possibility to see music organized by either composer or genre. And then, of course, you must be sure to have organized your metadata correctly.
Have a Problem with Onkyo HF Player - Hi-Res Music? Report Issue
Why should I report an Issue with Onkyo HF Player - Hi-Res Music?
- Pulling issues faced by users like you is a good way to draw attention of Onkyo HF Player - Hi-Res Music to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Onkyo HF Player - Hi-Res Music customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Onkyo HF Player - Hi-Res Music.
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