Contact HashPhotos Support

by Dizzy3d3

I am a huge fan of this app. It is by far The smartest app I have seen and appreciated on iOS. Not only for having the tag, the local and the private albums, but also it was the only method for making folders and sub folders for the apple album in the past.

However, the last puzzle, as you promised in the website description - EXPORT ... to Mac... “ tags and memos will be preserved” is still missing.

From my file record I believed I tested this function back in 2017 when I first used this app. When I check back now in 2020, I noticed the tags and memos won’t be exported out of the iOS device. The app HashPhotos transfer for Mac is not updated since 2017.

Therefore, all the users’ prudently marked and tagged photos will not be carried out of iPhone and iPad, which as photo files I believe most people will need to view, store, edit (mire professionally) and publish online or anywhere else.

I have been using this app and sharing it to all people I’ve known. But it is sad for me to see this missing function hindering us from using it, and more importantly being the best app ever. Here I am writing this for the dear developer teams and l wonder if you could fix this issue?

by Sbbidny

Let me start by saying that I really want to like HashPhotos. Many aspects of it are quite great. But the bugs and missing features are too numerous to ignore.

1) The similar photo finder doesn’t really work. It finds some similar photos, but it completely misses many others. Kind of a key thing to get right if this is a selling point of this app.

2) Needs a quick scroll bar to get from the bottom to the middle of the photos quickly.

3) Filtering doesn’t work on albums with custom view set. If you don’t use the global view settings, it appears it breaks the filtering.

4) The global view is missing many sort options. Only seems to support sort by date, while the custom sort allows things like sorting by name or size, for instance.

5) There doesn’t seem to be any way to rename files. I could be missing this somewhere, but I would like the option to rename a file.

6) Can’t seem to backspace when entering a passcode.

I’m sure I am forgetting some others, but even these six issues or missing features make me question how useful this app is. If they could get some of this right, I would love to change my review to four or even five stars.

by HeadMoose

- This app shows great promise! Well designed and has a good set of basic features…
- As it stands right now (July 2021 ) it is way too centered on the native iOS photo app, and it truly does provide features that Apple doesn’t, but it really needs to support more cloud services than just Dropbox(especially Google Drive).
- I have contacted the author via their website but I have not recd any answer, so be aware that app support could be better.
- But I am hopeful that this will be addressed soon, as I want to use this to really help organize and manage my large collection of photos.