Contact DJI Simulator

Contact DJI Simulator Support


Company Name:

About: DJI Flight Simulator is a safe and efficient drone flight training app that
allows you to master flying skills in a realistic virtual environment, helping
you start your aerial photography journey with confidence. (Currently supports
series including DJI Mini 5 Pro, DJI Mavic 4 Pro, DJI Air 3s, and is compatible
with remote controllers such as RC 2, RC Pro 2, and RC-N3, Virtual joystick is
not yet supported.


 
  2026-04-23

DJI Simulator Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit DJI Store Website

Privacy Policy: https://store.dji.com/pages/app-privacy

Developer: 深圳慧飞







3 Most reported problems 😔💔

3.9 out of 5

吃相太难看了

2026-05-17

by :;发

无人机买这么贵一个破软件还单独收费,吃相真难看

尽快修复!

2026-05-18

by L1UZEQ

为什么不适配,rc-n2?直接跳屏,无限闪烁?!

No controller detected

2026-05-19

by Sukeef

No controller detected




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  1. Pulling issues faced by users like you is a good way to draw attention of DJI Simulator to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a DJI Simulator customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using DJI Simulator.


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