Contact Sutara Support
Company Name: Creazioni FZE LLC
About: Struggling to quiet your mind at night? Discover Sutara, the #1 Buddhist audio
app designed to help you fall asleep faster and find deep inner peace through
sacred storytelling.
Disconnect from the noise of modern life.
Sutara Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Creazioni FZE LLC
Verified email
Contact e-Mail: [email protected]
Privacy & Terms:
https://sutara.app/terms-of-use
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3 Most reported problems 😔💔
Like the app… Not the billing
by Barcmi
I'm a new user of the app, signed up for one month at what I thought was going to be $6.99. I've listened to three stories in three days and have enjoyed them all. I like how the stories are brief, but have several takeaways that are applicable to daily life.
Yesterday I got three notifications from my credit card that the Sutara app was attempting to charge three different fees, none of them $6.99. Thankfully the credit card declined all those attempted charges but I had to contact them to get my card off "hold" after I notified them those were not charges I authorized.
I decided this morning to cancel the app, sadly. Not worth the risk financially.
Fraud
by Five Stars To Use App
This company will make it impossible to cancel - I’ve been double charged weekly despite confirmation of cancellation. They then blame for signing up but all I did was click for free trial and now seem to have 2-3 subscriptions. You can’t report to BBB as it seems the company is out of US - otherwise if in US I need the address. I already have an email thread and they deliberately delay responses so you can’t report continue to be charged. Unreal! I’ve reported to my bank but will likely have to replace my card - what an inconvenience. Awful people behind this business to scam people like this. Shame on you!
Vary the voice and speed
by Lesdeak
At first, I was excited because this is exactly what I enjoy listening to. I’ve been a com subscriber for many years and this could’ve been a great new option.
I also like the idea that the stories were short, like 10 minutes. However, I do not care for the voice and every story. I listen to has the same voice. In addition, the voice is speaking pretty fast. At least when I listen to stories on Audible, I can’t slow the voice down.
For this app to succeed, I really need to use a variety of voices and potentially slow the voices down.
Have a Problem with Sutara: Buddhist Sleep Stories? Report Issue
Why should I report an Issue with Sutara: Buddhist Sleep Stories?
- Pulling issues faced by users like you is a good way to draw attention of Sutara: Buddhist Sleep Stories to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Sutara: Buddhist Sleep Stories customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Sutara: Buddhist Sleep Stories.
