Contact Confide Support
Company Name: Von Ventures LLC
About: Capture Your Story with Confide
Confide is your personal, secure video
journaling app designed to help you reflect, grow, and track your emotional
journey. Whether it’s a big win, a tough day, or a quiet moment, Confide
captures your thoughts authentically so you can look back and move forward.
Confide Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Von Ventures LLC
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3 Most reported problems 😔💔
Didn't like the app.
by LecheDulce
I recorded an entry and apparently it has a word limit. I didn't think it was a big deal, I can just write multiple entries right? Nope. Recording that second entry made my last one completely disappear. The app is pointless if there is going to be a limit to how long someone can let their feelings out. Which the limit is only a single 2,000 word entry. I'm incredibly disappointed.
seriously it costs money?
by Suricomplains
why does this cost money to even start? sure it is free at first but then it costs money??? i don’t get it
Confused by Free Version
by Maya Golor
Cool concept. Of course a lot of important features are behind a paywall but whatever. It’s funny because I was gonna talk about not having money and being jobless in my entries lollll. Anyway, I’m genuinely confused on how to use the free version and there isn’t a walkthrough visual, which would be helpful. The “Help” button just takes you to write an email to the developers. I recorded a video, but it said “0 Words” and “0 Entries”? I did it a few more times, same result. It didn’t log anything I said in any way. It won’t let me type anything out. I’m just… probably gonna let this one go. Hopefully, it improves later on.
Tried using free trial. Still nothing. :/
Have a Problem with Confide - Video Journal? Report Issue
Why should I report an Issue with Confide - Video Journal?
- Pulling issues faced by users like you is a good way to draw attention of Confide - Video Journal to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Confide - Video Journal customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Confide - Video Journal.
