Company Name: Jufinil Limited
About: Duomo is more than just an app; it's a platform for spiritual growth rooted in
Christian values. It’s designed to help you align your life with the
principles of Scripture, so you can live a happier, healthier, and more
fulfilling life.
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Contact e-Mail: [email protected]
https://goduomo.com/app-privacy
We bought a bible study BOOK, NOT SERVICE, from GoDuomo and they started their service without our knowledge. My credit card has two charges against it now. I had to freeze my account and report GoDuomo as fraud.
CANCEL my subscription immediately! Misunderstood or misled in your program!
I need to cancel my subscription! Please help me with this. I am 80 yrs old and I am having trouble navigating through your info!
Cancel my subscription! I love the message. I do not like the platform. Please stop immediately or I will go to the BBB and report and also do I stop payment on any future charges on my charge card for a charge back? Thank you for your immediate help
Last month I requested that the Duomo Bible App on my phone be removed and future charges stopped. The chat ended with out any resolution for my request. Checking my credit card this morning I see that I was again charged for the app. I DO NOT WANT TO PAY FOR THIS APP AGAIN! Please remove me from the monthly charges and refund the last two months I have been charged. My name is Sarah Cole. My credit card account ends in 9936. I live at 302 Tealwood Dr., Longview, TX 75605-3353. My phone is (903) 918-2820. Please confirm the receipt of this information and the cancellation number TODAY!
I did not realize this was a ongoing bill I have tried to cancel with no results
PLEASE CANCEL SUBSCRIPTION ASAP
I am having the same problem and additional charges and increased charges more than once a month. Help!
I want this service cancelled today. I have been charged several months, and I have been unable to receive any assistance. I did sign up for this, but have not used as I have other bible subscriptions . Can you please help with this request? I would also request at least one month's refund if at all possible. I look forward to your speedy reply. Thank you.
Please cancel the subscription --- I thought it was a one time charge NOT a subscription
I canceled my subscription and they keep on charging me. HELP!
Hi, I would would like to cancel this subscription and ask that my money be refunded.
I WOULD LIKE TO CANCELL MY SUBSCRIPTION
I cancelled my trial period. Why am I getting charged 19.99?
I have never used this app. I haven't kept up with my finances. I have been dealing with breast cancer since September. I must have signed up accidently.
Yesterday was checking out your web site and downloaded the app thought I was getting a 30 day trial period but received text from my bank that a charge of $19.99 was put on my account. Will be disputing that charge and have deleted your app I do not care to do business with you.
I did not order this and wish to cancel and receive a refund. It looks like a lot of people are having a problem with you. I will contact my bank that this is a fraudulent charge if I don't hear from you asap. bzpainter@redacted
I did not wish to continue my. Subscription because of financial reasons. Please credit amount charged today and then discontinue any future billing. Please honor your pledge.
I cancelled my subscription and still getting charged
Please cancel my subscription . I thought I was just looking at all you offered, not signing up for a monthly payment. I can't afford this as I am on a fixed income.
NEVER RECEIVED ANY PRODUCT, NOTHING, NADA, ZIP, ZERO, ZILCH.. NO PHONE # TO CALL, EMAIL LINK TO SUPPORT DOES NOT WORK. TOTAL BS RIP OFF. AND ALL THEY ARE DOING IN THE NAME OF 'GOD' .. SHAME ON YOU LYING CROOKS !!!
I didn't authorize these payments.
I contacted your people last month and requested that you cancel my subscription. I cannot afford it I was notified that it was canceled but it appeared on my bank statement. Please refund this amount and cancel this subscription. Thank you. Please send a verification that the account has been refunded and canceled.
Why don't you have a phone number? I have tried to contact you but cannot get a response!! WHY is thus a scam?
I JUST SIGNED UP FOR YOUR BIBLE STUDY FOR FOUR WEEKS THINKING I WOULD BE GETTING AUDIO INCLUDED. YOUR ADVERTIZING IS MISLEADING. I'M NOT INTERESTED IN YOUR PROGRAM IF AUDIO IS NOT INCLUDED FOR THE $20.00 CHARGE . PLEASE CANCEL MY SUBSCRIPTION AND REFUND MY $20 TO MY CREDIT CARD ACCOUNT. THANK GARY MALECK
I’ve made a mistake and after prematurely signing up, I realized I already have, at my fingertips, all that you offer! With my apologies, I will not be downloading your app and would ask that you please cancel my subscription! Sincerely, Storme, may God Bless! 🙏💜❤️
Never received any study plan and all my requests for a refund have been ignored. However, for another $55.00 they will try to help me - what a ripoff.
I just paid for this plan but can't access it as I don't have a smart phone and couldn't scan the QR code. Please help!!
Cancel my subscription immediately. I live on SS and can no longer afford this monthly. Thank you Beverly Higdon beverlyhigdon15@redacted
Cancel my subscription immediately. I live on SS and can no longer afford this monthly. Thank you Beverly Higdon beverlyhigdon15@redacted
I have been trying to get some resolution to my problem I amhaving with your company. For a christian organization you sure have some very scamming ways. I am 75 year old woman on SS and not afford to be scammed. I never ordered DUOMO, and this situation caused my bank account to be drained. There wer 3 Charges made to my account one for $44.99 which was refunded to my account. However two more charges were made by DUomo, one for $80. 97 on 3/10, and another charge for $37.98 on 3/11. I tried to explain to your experst and got no help from them, Then they sent me to "THE EXPERTS". who wanted me to pay andditional 80.00. I was left with 71 cents in my account. Three charges cannot be an accident for something I did not order. Be assured I will take this situation to the attorney General of the state you originate from. If you would please give me a phone call at 716-289-6068. I cam send pictures of the account the charges were made to. Linda Carey.
I did not order this, cancel immediatrly, and refund the mony you christians stoll from me.
Please cancel the subscription. I was not aware of the price being $43 and I cannot afford it. Im a senior on a fixed income. Please cancel and return my monies to paypal.
Please cancel my subcription. I thought that I signed up for a one month free trail but I see where you are now charging me $43.20 for March. Please cancel my subscription and refund the March payment that you took out of my account. Thank you, Jo Knight jo_knight@redacted
Hello, I was reviewing my account and see that you have been debiting my credit card for $39.99 every month. March 2 January 30 December 30 December 1 I don't see that your subscription costs $39.99 per month anywhere. Please respond to my email ann_farmer@redacted. Thank you.
I have never heard of this website but there’s a charge of $42 on my bank statement. I would like you to cancel and refund the money back to my bank account: I am going to report this to my bank.
Cancel my subscription immediately.
Please refund my money, I never ordered you Bible Study, and how did you get my payment information. I can;t beleive the christion are scamming people. I was charged for something I did not order and I would like my refund. I am on 78 yrs old on SS, and can barely get by. i would have not have purchased something I cannot pay for. I would love to own this, however cannot pay for it. If you have any questions my phone number is 716 289 6068.
I think I have just signed up twice for this service. Previously took a survey and was classified as an “Abraham”, but never received further guidance/instruction. Can someone call me to resolve?
I just signed up for the $19.99 service. Just trying the app out for one month. I do not want a monthly subscription at this time. If this works out well I will subscribe. Ty
I have canceled any future orders but you keep charging me $43.20 twice . Please stop or correct this
I am unable to connect with a Duomo customer service rep
Please cancel my Goduomo app subscription. I signed up on 1-26-26 for one-trial. While it is a good app, it does not meet my needs at this time. Please send confirmation of my cancellation on 2-22-26.
CANCEL my Subscription!
I want to cancel my subscription as of today (2/18/26). I don't have time to use this subscription at this time.
I did not sign up for a monthly subscription. I just wanted the 19.00 program. Please refund the charge and take me off the monthly supscription
Please cancel my subscription. I was just charged $62.16 and would like a refund
I didn't know that I would be charged $43.20 , just thought it was a one time fee. I want to cancel any subscription that I didn't know about if any. Please do not charge my bank any more. Call me at 423-987-8726 if you need to talk to me. I have only use the app one time. Thanks Louis H Hamm
I would like to be able to review previous lessons. I was doing the chapter review day 3 and it jumped to day 8.
I had a charge on my PayPal account for the amount of $67.32. I cancelled my subscription weeks ago before the due date. Could you please refund that amount. Sincerely, Ruth Pringle
Cancel my subscription immediately.
I cannot log in, when I put in forgot password it does not send reset to email. I cannit log on.
I can't find my web site. I've paid for most things and need to find it.
I had a trial and cancelled it December 13 via app as instructed by your team. I was just charged on my mastercard for another month. I only wanted the trial and now have been charged twice. I have alerted my bank and if this continues they will be in touch with you. I expect a reply and rectification of this problem. Thank you
Cancel my subscription NOW!!!!!
I have been charged 19.99 for something that I did not order! I have tried to cancel this three times and get no response of any kind! I am asking again to contact me please! YOU have my email address! I want this charge to stop immediately!
I was charged 19.99 for a subscription that I did not want.I want this cancelled immediately! Please refund the 19.99 !
CANCEL my account immediately!!!
Got a suspected fraudulent charge on my credit card for $99.99 from my bank! What gives? No one used this credit card for any purchase from GoDuomo APP. So I blocked it, just wanted to inform you, in case you want to investigate on your end, because you have several complaints of upset customers in your reviews! I realize mistakes can be made, but I suggest you look into these problems! GOD BLESS and good luck!
I, like many others, have been trying to cancel my subscription without success. I initially cancelled in august and have been charged $59.99 every month since then; August, September, and October. I would appreciate your immediate attention to this matter so there are no more charges to my bank account. How can a company that claims to spread God's Word, be so dishonest! Vicky Garcia
Last September I tried to download your app thru Facebook but it was rejected because I had an old iPhone. I do not have the app but I am being charged for it. Please reimburse me for a payment that went thru on my debit card on 9/02/25 for $19.98, as well as 10/03/25 for $39.99. Please contact me at the above referenced email, and reimburse me for $59.97 as soon as possible. I do not want this app.
Cancel my account.
I ordered a trial of your service for $19, but did not receive anything. I did not subscribe to your service, but you have charged me $39.99. Please refund my money and cancel my subscription that I did not sign up for.
Your email address does not work. Please cancel my subscription. I paid $19 for a trial, but never received any information about how to use duomo. I did not sign up for a permanent subscription, but you have put through a charge of $39 on my credit card. Please refund my money.
Cancel my account. I paid $19 for a trial and never received anything on how to use the app. I never signed up for a subscription and now you are charging me $39.99 a month.
I have tried multiple times to cancel my Duomo subscription. It has not helped me in my spiritual journey. I want to cancel but every time I try t0 cancel it does not work and my subscription is NOT cancelled. I am thinking this whole website is nothing but a scam to get people's money and unsubscribing is impossible. I will work to find a website that will help patrons of this site so you can stop ripping people off. Please answer this email so I dont have to take further steps. Thank you. Brenda Smith bendo1949@redacted
I have been trying to cancel my subscription for months and to no avail. I do not want the app and have even paied to have it removed ,but I still get charged.
I never ordered this app at all!! I've now been charged $49.99 for August and September. I'm not able to get your email address to open so that I can cancel. Is this a scam?! I want this cancelled effective immediately for both August and September. If I don't hear back from you I will be forced to report as a scam to my credit card carrier. Surely you will handle in a Godly manner. This is so frustrating. I believe I ordered a book ,that’s All, please reimburse my credit card for the months you charge me and a phone. Number
I've tried to follow the directions sent to me by ZOE on 10/1/2025 without success. I want to delete my Duomo account. Please advise!
I've tried to follow the directions sent to me by ZOE on 10/1/2025 without success. I want to delete my Duomo account. Please advise!
I have cancelled this subscription. I’ve been charged $49.99 two times after cancellation. Refund this immediately. I’m extremely disappointed and not satisfied
I never ordered this app at all!! I've now been charged $49.99 for August and September. I'm not able to get your email address to open so that I can cancel. Is this a scam?! I want this cancelled effective immediately for both August and September. If I don't hear back from you I will be forced to report as a scam to my credit card carrier. Surely you will handle in a Godly manner.
I was charged for a subscription and need to cancel but unable to do so
A Payment was automatically deducted for this app , however i fid not wish or srlect to renew any subscription . In fact I requesred tge application to be cancelled. I would like a refund please.
I paid the initial $19.99 and this month I was charged another $49.99! I cannot email them to cancel, the email they give doesn't work: support@redacted. I just want to cancel my subscription and get my $49.99 refunded!!!
I didn’t realize I’m being charged every month, I’m not using the Bible app, I just used it the one time, I need to cancel and refund the last payment please.
I gladly paid the 12: dollars and now I get billed another 49. You give all my $ back thru PayPal or it's AG time. Pitiful you scam old people. I will hold off on revie unless I don't get my $
by Lhavel
I completed the first day Bible study now I’m trying to finish day two and it says that I can’t until I finish day one and day one is finished. I hit the finish button and nothing happens. It looks like it’s asking me a question with a magnifying glass and I click all over the whole thing and it’s not doing anything. This app is garbage and I spent $80 on this thing.
by Ashfjwkeuf
Once in, it was too formulaic. I was hoping for options to create my own plans. I fell victim to Instagram marketing.
by BizMike
I’d probably like the app if it allowed me to get past the pay screen which blocks you from going further.