Contact 380 PRO - Security Camera App

Contact 380 PRO Support


Company Name:

About: ► Turn Your Smartphone into a Comprehensive Home Security Tool Keep your
home, loved ones, and belongings safe with an all-in-one app that transforms
your smartphone into a reliable home security device. Whether you’re
monitoring your property, keeping an eye on your pets, or just ensuring
everything is secure, this app has you covered.



380 PRO Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit V380 Pro Website

Privacy Policy: http://ad.nvdvr.cn/Agreement/index.php?param=eyJhcHBOYW1lIjoidjM4MHBybyIsImxhbmciOiJlbiIsInR5cGUiOiJwcml2YWN5In0=

Developer: Macro-video Technologies Co.,Ltd.




Privacy & Terms:

http://secrec.health-fitness.pro/privacy-policy





10 Most reported problems 😔💔

4.5 out of 5
Paul Shaffer
2026-03-17

I installed your system in Panama about 3 weeks ago. I live in Florida. I signed up for cloud storage annual plan, and my credit card was charged. I apparently cannot access cloud storage and still get your advertisements to buy one in the APP. Can you verify my cloud storage account and confirm my purchase. If I have to repurchase, please refund your first debit to my PENFED card. Please advise.

Deam Bailey
2025-11-27

cant get assistance on cameras worst product ive ever used every one should report to the BBB

Jessa
2025-09-23

The v380 AI Event auto debited the payment in my Gcash Account. Kindly refund it.

Naresh
2025-09-17

Dear Support Team, I am currently working on an Android application where we need to integrate the Securinnov Flexible Wi-Fi Camera for live video streaming and other functionalities. However, I have been facing difficulties connecting the camera with our custom app. Despite multiple attempts and research over the past few days, I haven’t been able to find clear documentation or an exact solution for integrating the camera with Android Studio. Could you please provide: Any available SDKs, APIs, or libraries for camera integration? Sample code or documentation for connecting and streaming video from the camera. Guidance on RTSP/HTTP/MQTT or any supported protocols for video streaming and control. This will greatly help us move forward with our development. Please let me know if you require any additional details about our setup. Looking forward to your kind support. Best regards, Nareshkumar Subramani

Harshani
2025-09-08

Cloud recording was have more data lost.its not recording in off power supply

Ernesto Joseph Baz III
2025-07-01

Hello, Good Day! I need help recovering CCTV footage. It didn't record on the SD card. The last record was June 17, 2025. I need the footage today, July 1, 2025, from 10:30 AM to 11:00 AM Philippine time. There was a burglar in our house, and I lost some jewelry and cash. Please help me. Here are the details. Account: ejbetuabaz@redacted ID: 102166805 Thank you. Regards.

Ernesto Joseph Baz III
2025-07-01

Hello, Good Day! I need help recovering CCTV footage. It didn't record on the SD card. The last record was June 17, 2025. I need the footage today, July 1, 2025, from 10:30 AM to 11:00 AM Philippine time. There was a burglar in our house, and I lost some jewelry and cash. Please help me. Here are the details. Account: ejbetuabaz@redacted ID: 102166805 Thank you. Regards.

Confusing and simple to use, pair, and other…

2024-11-24

by LCQQ12

Poor

Hook up

2024-11-25

by K9Dale

So far nothing works

Testing

2024-11-26

by Paplondoro

Yin




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